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Tembo Money: Mortgage Broker reviews

4.98
Based on 1,504 reviews, last reviewed 29th Jan 2026
23700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

5 star service Luke Pryor was amazing and explained everything and secured us the best deal hassle free! Was quick to get it all sorted. The system was really easy a... Read more Reviewed on: 29th January 2026
Alex h's avatar
Alex h

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
James C's avatar
James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1504)

Review of the Tembo Money, Mortgage Broker:

Highly recommended

5
Very comprehensive service from Rhys (broker) and Callum (case manager) - even though my personal circumstances were a little different to usual. Responsive to messages and emails and kept me informed throughout the entire process. Reviewed on: 27th March 2025

5 star service

5
Luke Pryor was amazing and explained everything and secured us the best deal hassle free! Was quick to get it all sorted. The system was really easy and got a copy of everything important. All the options were laid out to make decisions easy. Reviewed on: 29th January 2026

Amazing customer service from Olivia et al

5
Amazing customer service from Olivia, Chelsea and everyone at Tembo. Would highly recommend to anyone looking for a mortgage, particularly if you're self employed. Reviewed on: 29th January 2026

Tia and Ruth were fantastic from start to finish.

5
Tia and Ruth were fantastic from start to finish. Keeping great communication and providing an excellent service. Reviewed on: 29th January 2026

My mortgage advisor was very professional helpful a...

5
My mortgage advisor was very professional helpful and knowledgeable Reviewed on: 29th January 2026

Lorna and Emma have been amazing

5
Lorna and Emma have both been fantastic to work with as a first‑time buyer i literally had no idea how getting a mortgage works. lorna was my initial contact and she was so friendly and upbeat. She explained everything in detail and always replied to my emails quickly, even when she was on holiday! On application we had a couple of minor hurdles which she helped me to overcome, whilst ensuring i didnt stress or worry. Later on Emma also joined the party and has been equally as professional and efficient. Emma has kept me updated right through to my mortgage offer came through today. To say i am thrilled is an understatement. Thank you both for patience and help. Reviewed on: 29th January 2026

Jessica and Callum have been amazing.

5
Both Jessica and Callum have been amazing. There has been excellent communication, they are fast at getting back to you and they worked hard to secure us the best mortgage Reviewed on: 29th January 2026

Kane and Callum have been fantastic to work with.

5
Kane and Callum have been fantastic to work with as a first‑time buyer. They were incredibly helpful, explaining everything clearly and guiding me on the best approach from start to finish. My application was submitted on Friday and the offer was issued the following Thursday — I’m absolutely delighted. Highly recommended! Reviewed on: 29th January 2026

Chelsea and Dominic

5
Chelsea and Dominic were absolutely fantastic from start to finish. They were incredibly helpful and worked quickly to get my mortgage offer sorted with no stress at all. Everything was explained clearly, communication was great throughout, and they made the whole process feel smooth and straightforward. I couldn’t be happier with the service and would highly recommend Chelsea and Dominic to anyone looking for reliable, efficient mortgage support. Reviewed on: 29th January 2026

Remortgage options

5
Needed information on a remortgage and Callum was really helpful in providing different options to help with current circumstances. . Reviewed on: 28th January 2026

An excellent service.

5
An excellent service. Good communication, friendly approach and professional advice. Thank you for your assistance James and Chelsea. Reviewed on: 28th January 2026

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