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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2160 reviews)

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4.98

Based on 2,160 reviews, last reviewed 15th Mar 2026

87900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent customer service, highly recommend! Throughout my mortgage experience, I was extremely well looked after. My mortgage advisor Andy Shead and my mortgage case manager Callum Doherty were ... Read more Reviewed on: 15th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2160)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Unusual Property Mortgage

We needed a mortgage company for a property that was not straight forward. Ruth at Tembo found this for us and the formal mortgage offer was through within days over a weekend period. Very happy with Tembo, many thanks to Ruth and Jess. Reviewed on: 26th March 2024

First time buyers - fantastic service

We came to Tembo looking for a first-time mortgage at the tricky time when interest rates were sky high. From the very start, Geraldine has been just amazing at finding competitive products that fit our needs, and kept us updated and well-informed throughout the process. After our first mortgage offer expired (due to seller dragging their feet) Geraldine guided us through the best options and secured another mortgage for us super quickly. Any questions we've had along the way have been answered, and communication with both Abbey our case manager and Geraldine has always been smooth, fast and clear. Getting a mortgage as a first time buyer felt so much less daunting with Tembo in our corner. Their fantastic customer service, speed, friendliness and professionalism exceeded our expectations. Couldn't have asked for a better team! Reviewed on: 25th March 2024

Had a great experience from the start to the ongoing...

Had a great experience from the start to the ongoing process. Geraldine and Abbey have been super helpful and the communication has been brilliant. The support has been great and they have been there throughout to answer any questions I have had. I would highly recommend Tembo! Reviewed on: 25th March 2024

A professional and friendly team

Jack and Rebecca have been clear, helpful and easy to communicate with from start to finish. As first time buyers, we felt the process to acquiring our mortgage was as smooth as it could be with the team providing us with transparent and regular updates throughout. It's great to speak to and engage with a friendly team on something so personal. Highly recommend! Reviewed on: 25th March 2024

Amazing service - highly recommended

Amazing service - highly recommended Reviewed on: 25th March 2024

Excellent experience all round

Excellent experience with Ryan who was easy to talk to and very proactive. Great communication via Rebecca too. They made the process for a first time buyer like me much less stressful! Reviewed on: 25th March 2024

Just an awesome broker!

Tembo arranged our first mortgage quickly and efficiently, considering our needs and preferences with a fast turnaround time for the AIP and formal mortgage offer. We could not have asked for more. Excellent broker! Reviewed on: 25th March 2024

First Time Buyer

Having no clue where to begin, I found this service to be incredibly competent and informative. The assurance I got from Jack and Rebeccas, both knowing the process and next steps, has been invaluable. The whole process has been fast paced but well structured. I will definitely recommend the individuals and the service to others. Thank you! Reviewed on: 25th March 2024

Grace and Chelsea from Tembo

Brilliant service from Chelsea and Grace. Customer service has been second to none Reviewed on: 25th March 2024

Friendly and reassuring customer service all through.

Friendly and reassuring customer service all through. Their staff are professionals with exeptional interpersonal relationship skills. Reviewed on: 25th March 2024

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