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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1258 reviews)

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4.98

Based on 1,258 reviews, last reviewed 31st May 2025

81% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service from Arun and Chelsea. Excellent service from Arun and Chelsea. Reviewed on: 31st May 2025

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo Money Mortgage Broker reviews (1258)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Contractor mortgage made easy.

Contractor mortgage made easy. All through the process Hayley and Jessica guided us and kept us up to date with key information in a timely manner and made sure we knew exactly what we needed to provide at each stage of the process. As a contractor, it was proving difficult to get a mortgage direct from the banks, but Hayley's prior experience with contractors meant the process was as smooth as possible. Couldn't be happier with the service and would recommend to all. Reviewed on: 23rd April 2025

First time buyer recommended

As a first time buyer, I was apprehensive knowing what to do and when, but Jack and Chelsea were really patience and helped guide me through the process with ease. Tembo provides regular communication, good knowledge and works alongside you to give you the best value for your money. Would definitely recommend. Reviewed on: 22nd April 2025

First-time buyers

As first-time buyers, we were a bit nervous, but Jack and Chelsea made the whole process so much easier. They were friendly, patient, and incredibly helpful every step of the way. We couldn’t have asked for better support! Reviewed on: 22nd April 2025

Brilliant service

Brilliant service, Paul and Jess helped us throughout the remortgaging application and answered any questions we had. Would 100% use again. Reviewed on: 22nd April 2025

Exceptional service.

Exceptional service. Found the best deal possible and were a lot better then my previous mortgage advisor. Reviewed on: 22nd April 2025

Made the whole process really easy with communicatio...

Made the whole process really easy with communication all the way through - as a first time buyer - I could not have asked for better - Thank you Chelsea and Kurt! Reviewed on: 22nd April 2025

Both Jack and Chelsea were fantastic.

Both Jack and Chelsea were fantastic. They got me a mortgage offer very quickly and kept me updated for the entire process. I would highly recommend Tembo Reviewed on: 22nd April 2025

Both Jack and Chelsea have been great and helpful on...

Both Jack and Chelsea have been great and helpful on our journey for our new house! We had to make many changes along the way from the house we are buying to the mortgage rates. You can trust them with being available whenever you need and being transparent about everything! Thank you for for services. Reviewed on: 21st April 2025

First time buyers - Rhys & Callum review

I would highly recommend Tembo to anyone looking for a simple and smooth service. Rhys and Callum were both very helpful in explaining everything clearly and they really put us at ease as first time buyers. I had a LISA with Tembo so got to use their mortgage brokerage service for free, which was a huge bonus ! Reviewed on: 21st April 2025

5 star service from Ruth and Jess

5 star service from Ruth and Jess Reviewed on: 21st April 2025

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