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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1804 reviews)

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4.98

Based on 1,804 reviews, last reviewed 4th Mar 2026

53400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Glen and Callum were very helpful and kept me update... Glen and Callum were very helpful and kept me updated at all times. Very informative for an interesting case. Thanks guys! Reviewed on: 4th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1804)

Review of the Tembo Money, Mortgage Broker:

Brilliant service

Brilliant service, Paul and Jess helped us throughout the remortgaging application and answered any questions we had. Would 100% use again. Reviewed on: 22nd April 2025

first time buyer experience

I was a first time buyer and first came across Tembo 12 months ago. I had no idea about the house buying process but Ruth and Tia at Tembo have excellent communication every step of the way. They were upfront about fees, and I also used Tembo’s recommendations for a solicitor and for life insurance as their quotes came out best. They were also brilliant recommendations too. I would use a Tembo next time I plan to buy a house and would recommend to any family or friends planning on going through the process in the future. Reviewed on: 22nd January 2026

Incredible experience buying my first property.

Incredible experience buying my first property. Everything was made extremely easy for me and the level of support was unmatched Reviewed on: 22nd January 2026

Jason Thuku from Tembo was very helpful and supportive

Jason Thuku from Tembo was very helpful and supportive in helping us find the mortgage. He explained everything in easy to understand terms. He and his team kept us updated throughout the whole process. Our first purchase attempt fell through, but the team was able to use our data and without problems offered us a second great mortgage. Reviewed on: 22nd January 2026

Prompt answer to queries, professional approach of e...

Prompt answer to queries, professional approach of everyone I spoke to. Reviewed on: 22nd January 2026

Great support from the team, helping me through all...

Great support from the team, helping me through all the stages of mortgage application Reviewed on: 22nd January 2026

Sophie and Elly were fantastic for us as first time...

Sophie and Elly were fantastic for us as first time buyers and really set our mind at rest throughout the process. Other brokers were cold and you could tell we were just a number to them. Sophie and Elly showed not all are like that! Reviewed on: 22nd January 2026

Good communication and good deal

I received free advice as I had a lifetime ISA. The broker was polite and helpful and helped me secure a good deal. Reviewed on: 22nd January 2026

Good fast response time, very helpful

Good fast response time, very helpful Reviewed on: 22nd January 2026

Excellent service

They were so helpful. I had lots of questions and they were always there to help. They took care of everything. Reviewed on: 22nd January 2026

Matt and Gemma very professional

Matt and Gemma very professional Reviewed on: 22nd January 2026

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