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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1261 reviews)

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4.98

Based on 1,261 reviews, last reviewed 14th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Beth and Callum were very helpful and always availab... Beth and Callum were very helpful and always available whenever I needed them! Dealt with Matt a lot previously who is also great. Reviewed on: 14th January 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1261)

Review of the Tembo Money, Mortgage Broker:

Tembo's mortgage broker service

I had a brilliant experience with Tembo, thanks to the fantastic support from Hayley and Jessica. From the very beginning, they were professional, friendly, and incredibly helpful. They explained everything clearly and made the whole mortgage process so much less stressful. I felt really supported throughout, and nothing was ever too much trouble. Reviewed on: 21st April 2025

Very professional and good communication

Very professional and good communication Reviewed on: 14th April 2025

Highly recommend Callum Doherty brilliant lad he kno...

Highly recommend Callum Doherty brilliant lad he knows his stuff! Reviewed on: 14th April 2025

Callum Doherty gave me great advice when I rang up m...

Callum Doherty gave me great advice when I rang up making enquiry about mortgage Reviewed on: 14th April 2025

Really good experience

Really good experience, Callum Doherty really took the time to explain everything clearly. Reviewed on: 14th April 2025

Don't hesitate - BEST SERVICE EVER!!

Wow, I don't usually take the time to leave reviews but Ruth and Jess have been amazing. I have used brokers before and its been so complex. I really felt Ruth understood what I needed from the outset, didn't rush me and gave me excellent advice on affordability etc. I did look to go direct for my mortgage once I'd found a property and ran back quickly to Ruth when there were some issues with the valuation. She found a solution at pace and at excellent value. Worth her weight in gold. If you are nervous on an online service, don't be. Jess has been equally great now my offer is out. In an industry that is known for its slow pace these guys are responsive, pacey and have a lovely manner! Reviewed on: 14th April 2025

Callum was very professional and knowledgeable, advi...

Callum was very professional and knowledgeable, advised us of the different products and listened to our needs. He provided us with all the information we needed to make an informed decision Reviewed on: 13th April 2025

Callum was very good and knew what he was doing.

Callum was very good and knew what he was doing. Reviewed on: 12th April 2025

Callum was fantastic, thank you for your help

Callum was fantastic, thank you for your help Reviewed on: 12th April 2025

Tembo’s services were great thanks to Arun and Chelsea.

Tembo’s services were great thanks to Arun and Chelsea. They were very helpful explaining everything in detail and getting my mortgage across the finish line. They were quick to respond and were very knowledgeable which made the process very easy. Would definitely recommend to friends and family Reviewed on: 11th April 2025

The best decision I made as a first-time buyer!

As a first-time buyer, the idea of purchasing your first home can feel completely overwhelming. But working with the absolute superstars at Tembo; Lucy Gibson and Chelsea Parkins, turned what could have been a stressful experience into something genuinely smooth and manageable. From the very start, they were incredibly supportive, understanding, and attentive to every detail. They not only listened with care but consistently went above and beyond to make sure I got the best possible outcome. I couldn’t have asked for a better team to guide me through the process. Choosing to work with them was hands down the best decision I made. I wholeheartedly recommend them! Reviewed on: 11th April 2025

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