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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1496 reviews)

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4.98

Based on 1,496 reviews, last reviewed 28th Jan 2026

22900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Remortgage options Needed information on a remortgage and Callum was really helpful in providing different options to help with current circumstances. . Reviewed on: 28th January 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1496)

Review of the Tembo Money, Mortgage Broker:

Thank You for Your Exceptional Service

I just wanted to extend my sincere thanks for all your support from the very beginning of our mortgage process. Both you and Elly provided prompt, clear advice and consistently responded to any queries we had, which made the entire experience much smoother. I’m extremely pleased with the offer and the service you provided, and I’m happy to give you a 5-star rating for your exceptional work. Your professionalism and dedication have truly made a difference, and I’ll happily recommend your services to others. Thank you again for everything. Reviewed on: 7th April 2025

Henry and Amy were excellent.

Henry and Amy were excellent. Very approachable, any time we had a query during our application they replied almost immediately . Extremely pleased with the service received and would highly recommend-Tembo Reviewed on: 25th January 2026

Great experience as a first timer

This was my first time applying for a mortgage in the UK, and Paul and Tia made what could have been an intimidating experience painless and hassle-free! Reviewed on: 24th January 2026

Superstar Tembo

Honestly it it wasn’t for Tembo, I don’t know what I would have done with buying my house. They were so helpful, gave great advice and made changes so quickly when we needed it Reviewed on: 24th January 2026

Olivia and Chelsea were super helpful, friendly and...

Olivia and Chelsea were super helpful, friendly and proactive throughout the mortgage process. Great service! Reviewed on: 24th January 2026

The team provided a great service throughout.

The team provided a great service throughout. Due to unexpected complications which led to delays they guided me ensured my mortgage offer remained valid and ensured I got a deal I couldn’t have got on my own Reviewed on: 24th January 2026

Super helpful and available

The team were so helpful and so quick at responding throughout the entire process. Reviewed on: 24th January 2026

Adding friendliness to financials

Let’s start with the products. Tembo offer incredibly competitive savings accounts and offer a modern phone app in order to manage everything; the perk of the bonus lottery for referrals is a fun way of sharing the message. Then, Tembo offer a simple way of tracking your mortgage, and they waive fees for remortgaging if you have a savings account with them; it’s truly a no brainer. Now, let’s move on to the people. I would not have expected financial experts to be so friendly and so communicative from the get go, Jessica Eley and Elly Bradshaw have made us feel like VIPs, have explained everything so clearly and really made the process of remortgaging friendly and stress-free. Thank you. Reviewed on: 24th January 2026

Amazing support and advice.

I have been saving money via my ISA in tembo. Also using the mortgage broker service. My experience has been amazing with Billy. He has helped and given some amazing advice and support. Reviewed on: 24th January 2026

Very structured team looking after you in the proces...

Very structured team looking after you in the process and great communication. Reviewed on: 24th January 2026

Thank you Emma. Roger and Julie.

I’ve come here to review Emma. Outstanding, lovely, helpful, friendly, careful, conscientious, diligent, professional, wonderful - the list goes on. Miss Furmston you are the biggest asset to this company and I hope that you get the appreciation you deserve. Roger and Julie. Reviewed on: 23rd January 2026

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