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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1258 reviews)

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4.98

Based on 1,258 reviews, last reviewed 31st May 2025

83% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service from Arun and Chelsea. Excellent service from Arun and Chelsea. Reviewed on: 31st May 2025

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo Money Mortgage Broker reviews (1258)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Thank You for Your Exceptional Service

I just wanted to extend my sincere thanks for all your support from the very beginning of our mortgage process. Both you and Elly provided prompt, clear advice and consistently responded to any queries we had, which made the entire experience much smoother. I’m extremely pleased with the offer and the service you provided, and I’m happy to give you a 5-star rating for your exceptional work. Your professionalism and dedication have truly made a difference, and I’ll happily recommend your services to others. Thank you again for everything. Reviewed on: 7th April 2025

We have had an amazing experience with Matt Thomas a...

We have had an amazing experience with Matt Thomas and Elly Bradshaw at Tembo, they were so helpful and knowledgeable on every step of the process we went through with quick replies and great communication! Cannot fault either of them for anything, would highly recommend this company for anyone looking for an ISA provider or mortgage advice, would have been lost without them, thanks again guys! Reviewed on: 7th April 2025

Jason and Jodie

Had a great experience with Jason and Jodie who walked me through the process of obtaining my mortgage. They answered every question I asked, even if it was silly. Reviewed on: 7th April 2025

Claudia and Chelsea provided excellent service

Claudia and Chelsea provided excellent service in arranging my remortgage. They were professional, efficient, and kept me updated and informed throughout the entire process. Everything was handled smoothly and with great attention to detail. I’m really pleased with how it all went and would definitely recommend them to anyone looking for reliable and friendly mortgage support. Reviewed on: 6th April 2025

''Why it's the best''

I had a fantastic experience with Tembo Money for my Re- Mortgage. Jack and Chelsea were incredibly helpful. The service was fast and efficient really stood out. I would highly recommend Tembo Money. Reviewed on: 5th April 2025

Excellent service all round.

Excellent service all round. Nothing to too much trouble. Very professional and friendly Reviewed on: 3rd April 2025

Fantastic services from Billy and Jodie at Tembo Money

I had a fantastic experience working with Billy Georgiu and Jodie Coxell at Tembo Money for my mortgage application. As a first-time immigrant buyer with no prior experience or knowledge of the UK housing market and processes, I had a lot of (often daft!) questions. Billy was exceptional in handling them all with patience, clarity, and professionalism, making the entire process far less daunting. Once my application was submitted, Jodie ensured I received timely updates, keeping me informed at every stage. Their combined expertise and support made what could have been an overwhelming process feel smooth and manageable. Now that I have my mortgage offer in hand, I’m hopeful for the same level of support as I move towards completion. Highly recommend Tembo Money and their amazing team to anyone navigating the mortgage process, especially first-time buyers like myself! Reviewed on: 2nd April 2025

Excellent Arg and Jodie were efficient and professio...

Excellent Arg and Jodie were efficient and professional and the process was very well coordinated with no issues Reviewed on: 1st April 2025

Arj and Jodie at Tembo

Both Arj and Jodie have been very friendly and attentive throughout. Response to emails has been consistently helpful and timely, and the process has felt super smooth! Thank you for helping us out Reviewed on: 1st April 2025

Rob and Jess the best of the BEST.

Rob and then Jess were there for us when the going got tough and they excelled got tough themselves and came up with the right mortgage for us. Reviewed on: 1st April 2025

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