Write a review

Go to business site

Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1296 reviews)

View other Tembo Money products

4.98

Based on 1,296 reviews, last reviewed 21st Jan 2026

3700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service, ask for Jodie Excellent service, Jodie was amazing explained everything patiently, answering all of my many questions quickly. The application process was easy, h... Read more Reviewed on: 21st January 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

Read all reviews See your review

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1296)

Review of the Tembo Money, Mortgage Broker:

Highly recommend Callum Doherty brilliant lad he kno...

Highly recommend Callum Doherty brilliant lad he knows his stuff! Reviewed on: 14th April 2025

Fantastic support for first time buyers

As first-time buyers, we went into the mortgage process feeling quite unsure and overwhelmed. There’s so much to learn and it’s easy to feel out of your depth - but Jo and Callum made all the difference. Jo was our main point of contact and she was genuinely fantastic. From the very first conversation, she took the time to explain everything in a way that was easy to understand and made sure we felt comfortable with each step. No question was ever too small, and we really appreciated how approachable and patient she was throughout. Callum also played a key role in keeping things moving smoothly and ensuring we had everything we needed in place. Together, they made what could have been a stressful experience feel clear, well-managed, and even exciting at times! Thanks to Jo and Callum, we felt fully supported and confident in the decisions we were making. We couldn’t have asked for a better team to guide us through this milestone and would 100% recommend them to anyone - especially if you’re buying for the first time. Reviewed on: 16th April 2025

Great Job Tembo Money

Tembo did a great job finding the best deals and interest rates, and I really appreciate how much money you’ve helped me save. You were always quick to respond to my questions, and I really valued how straightforward and clear you were throughout the whole process. Thanks again Paul Herbert, Jessica Eley and Gemma Bentley for all your help! You are a great team. Reviewed on: 16th April 2025

Best brokers

Myself and my partner were joint applicants as first time buyers and had no idea where to begin when buying our first home. Both Paul H and Jess E from Tembo were excellent to deal with and made us both feel reassured, explained the process fully and helped us understand what was required of us, making the process of applying for a mortgage as straightforward as it can be. Even when the lender was delayed in getting back to us about our application, they were both on top of the lender, chasing updates and giving us the extra reassurance we needed. We'd both recommend Tembo, particularly Paul and Jess, to anybody looking for a mortgage going forward, and we couldn't be more happy with the service they've provided. We wish them both luck in their careers going forward and we're thankful for everything they've done. Reviewed on: 16th April 2025

Fantastic customer service and proficiency

Tembo was a fantastic company to work with. Their employees are prompt with communication, organised, and highly proficient. Working with Helena and Jodie was nothing but positive and they went above and beyond for us. During the experience, we felt everyone from Tembo wanted only the best for the two of us. Reviewed on: 16th April 2025

For what could have been a very difficult process, G...

For what could have been a very difficult process, Geraldine and the team at Tembo has made it a dream. Her service has been flawless. It’s been an extremely pleasant journey. I haven’t promoted a business this much in a long time. Nice work! Reviewed on: 14th April 2025

Callum Doherty was very helpful and gave great advice!

Callum Doherty was very helpful and gave great advice! Reviewed on: 14th April 2025

Very professional and good communication

Very professional and good communication Reviewed on: 14th April 2025

Callum Doherty gave me great advice when I rang up m...

Callum Doherty gave me great advice when I rang up making enquiry about mortgage Reviewed on: 14th April 2025

Really good experience

Really good experience, Callum Doherty really took the time to explain everything clearly. Reviewed on: 14th April 2025

Don't hesitate - BEST SERVICE EVER!!

Wow, I don't usually take the time to leave reviews but Ruth and Jess have been amazing. I have used brokers before and its been so complex. I really felt Ruth understood what I needed from the outset, didn't rush me and gave me excellent advice on affordability etc. I did look to go direct for my mortgage once I'd found a property and ran back quickly to Ruth when there were some issues with the valuation. She found a solution at pace and at excellent value. Worth her weight in gold. If you are nervous on an online service, don't be. Jess has been equally great now my offer is out. In an industry that is known for its slow pace these guys are responsive, pacey and have a lovely manner! Reviewed on: 14th April 2025

Do you have a different Tembo Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage Broker
from UK Moneyman 5.00 from 11 reviews
Mortgage Advice
from The Mortgage Consultancy 0.00 from 0 reviews
Mortgage Broker
from Meridian Mortgages 0.00 from 0 reviews

Want to see more from Tembo Money?

HomeSaver
from Tembo Money 5.00 from 4 reviews
Lifetime ISA
from Tembo Money 4.94 from 586 reviews
Cash ISA
from Tembo Money 4.76 from 70 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub