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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.97 (1970 reviews)

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4.97

Based on 1,970 reviews, last reviewed 7th Mar 2026

69200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Brilliant customer service Karl from tembo kept us in the loop all the way through and always answered any questions very quickly even at 10pm which is amazing Reviewed on: 7th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1970)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

5 star service from Elly Bradshaw and Matt Thomas.

5 star service from Elly Bradshaw and Matt Thomas. Great, regular communications and seamless experience from start to finish. Would definitely recommend Tembo money to anyone who wants a mortgage broker who will get the job done in a timely manner! Reviewed on: 10th March 2025

Excellent

The customer service was excellent, kept me informed along the whole process and Jess Eley was extremely personable and knowledgeable providing answers to all of my questions Reviewed on: 10th March 2025

Jess Eley helped me obtain my mortgage super quick,...

Jess Eley helped me obtain my mortgage super quick, Thank you !! Reviewed on: 10th March 2025

Easy breezy

Jess Eley was fantastic! She made the entire process a breeze. Finding a mortgage can be can so daunting but her professionalism, knowledge and guidance was invaluable. So grateful, thanks Jess! Reviewed on: 10th March 2025

Fantastic service from start to finish with Jess Eley.

Fantastic service from start to finish with Jess Eley. Would definitely recommend! Reviewed on: 10th March 2025

Thanks Callum, your the bestest.

Thanks Callum, your the bestest. Reviewed on: 8th March 2025

Callum was very good dealing with me, thank you

Callum was very good dealing with me, thank you Reviewed on: 7th March 2025

Thank you Callum, amazing work.

Thank you Callum, amazing work. Referred to everyone Reviewed on: 7th March 2025

Thank you callum for all your help, 10/10

Thank you callum for all your help, 10/10 Reviewed on: 7th March 2025

Callum was brilliant with keeping me updated

Callum was brilliant with keeping me updated Reviewed on: 7th March 2025

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