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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.63 (512 reviews)

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2.38

Based on 512 reviews, last reviewed 4th Mar 2025

67% decrease in 5 star reviews

in the past 90 days

17% increase in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

Tesco auto-renewed my car insurance policy without m... Tesco auto-renewed my car insurance policy without my consent. I believe auto-renewals should be prohibited by law. Martin Lewis always advises us to ... Read more Reviewed on: 4th March 2025

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

Tesco Bank Car Insurance reviews (512)

Review of the Tesco Bank, Car Insurance:

Avoid Tesco Car Insurance Terrible Experience!

Avoid Tesco Car Insurance – Terrible Experience! We had our car stolen in September 2025 and went through one of the most frustrating and stressful experiences with Tesco Car Insurance. Despite providing all necessary documents and details, we were constantly passed back and forth between Tesco and their third-party investigation company, with both looking for any excuse not to pay out. For seven months, we were left without a car while raising a one-year-old. We had to rely on Ubers and borrow cars from friends and family because we couldn’t afford a replacement straight away. The lack of support from Tesco only made the situation worse. Every time we called, we were met with excuses: • “We’re missing this information.” • “There are inconsistencies in what you say happened that day.” In January 2025, they finally sent an investigator to our home. He confirmed that everything seemed straightforward and that our claim was valid. Yet, despite this, Tesco still refused to resolve the claim and continued to raise further “concerns” and questions. Tesco Car Insurance has been an absolute nightmare to deal with. Their handling of our claim was completely unprofessional, and their customer service was nothing short of appalling. If you value your time, money, and sanity, avoid Tesco Insurance at all costs. Reviewed on: 21st February 2025

Tesco Bank car insurance was so easy to arrange and...

Tesco Bank car insurance was so easy to arrange and the customer agent was really helpful in setting my insurance up,also Tesco Bank was the most competitive price,whereas other companies prices had sky rocketed my Tesco policy had risen by by a mere £5 from previous year,so I am one happy policy holder Reviewed on: 4th September 2024

competitive premiums for car insurance

Easy website to negate, most competitive premiums found on both comparison sites or going direct, on line visibility of policy and relevant documents Reviewed on: 4th September 2024

Accident

I have had a small accident with my car and Test Car Insurance were very professional and kept me updated at all times Reviewed on: 29th August 2024

Avoid this company .

Joined tesco bank box 6 months ago now. Been very unhappy ever since. The customer service is shocking! The firstly called me numerous of times regarding my car being kept at a different address the whole month which is wasn’t. Then got more calls regarding miles. they charge an extortionate amount of money to add on more miles to the policy. each time i have called them i have never found them helpful. i wanted to raise a complaint to the complaint team and its took them 2 months to get back to me, also not answering anything i have been concerned with. also have tried to call them numerous of times asking to speak to someone regarding my policy and they have said someone will call me back and never have. For a first time young driver i would avoid at all costs. They sell you the dream insurance when taking one out with them. They also didn’t offer to let me pay monthly so wanted the money upfront. Reviewed on: 28th August 2024

Attempt to tow away my car., why was I at fault.

There was an unsuccessful attempt to tow away my car which resulted in damage to the front end. I believe the keys were cloned and the alarms turned off. I paid an excess of £1,000 to a total garage bill of under £3,000. The car Audi S8 V10 had a £2K service and then 2 months later I traded it in for an Audi S8 D4. insurance was due on the D4 based non claims bonus based on 50 years no claims was reduced because I was "At Fault" for the attempted theft. HOW? This is just unfair, inequitable. I have pulled our house insurance and today Aug 27th 2024 my wife's car insurance. It was on repeat renewal and Tesco had not advised me this was due except to say the could not take the money. HSBC had sent me a new card. When I asked to cancel the insurance which had expired 3 days before Tesco said "We hope you are aware that it is illegal to drive a car without insurance". I told them, the truth, that I had parked the car on our land (so off-road) and SORNED it before the insurance expired. They charged me £4.10 to cancel the policy in the cooling off period. You can tell I have not cooled off yet. This is not Tesco people this is Tesco Policy from accountants; don't support them. Reviewed on: 27th August 2024

Well managed and competitive.

Tesco Boxins insurance is a really well managed and competitive product that has not let me down. Their black box is not intrusive or annoying and I can actually see the reduction in my quote. They remain unbeaten on price for me and I look forward to continuing with them. Reviewed on: 25th August 2024

Happy with them

The prices seem fair and customer support staff have always been helpful. I decided to stay with them when I renewed my car insurance. Reviewed on: 24th August 2024

Took almost 2 years to resolve a car accident which...

Took almost 2 years to resolve a car accident which was frustrating. I would have liked more regular updates too. Submission of the car accident though was easy and customer service was excellent. Reviewed on: 23rd August 2024

Great prices, helpful company highly recommend

Great prices, helpful company highly recommend Reviewed on: 23rd August 2024

Stressless cover and cost.

Both the level of cover and the cost were really good. Customer service and choice was also excellent. Renewal time is always quite stressful but Tesco bank were great. Reviewed on: 23rd August 2024

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