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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

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2.48

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

Read all reviews See your review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

I am extremely disappointed with Tesco Bank Insurance.

I am extremely disappointed with Tesco Bank Insurance. After being a loyal driver with 12 years of No Claims Discount (NCD), I made a claim following an unfortunate accident. Not only did they significantly undervalue my car when processing the claim, but they also slashed my NCD from 12 years down to just 3 years! This feels incredibly unfair and unprofessional, especially as I’ve never had a claim in over a decade. Their customer service is unhelpful, and they seem more interested in taking money than providing fair and transparent services to their customers. I expected much better from a well-known insurance provider. If you’re considering insuring your car with Tesco Bank Insurance, think twice—there are much better options out there that value customer loyalty and offer fairer claims processes. Absolutely not recommended. Reviewed on: 8th January 2025

Fantastic customer service!

I’ve been with Tesco Car insurance for 2 years now and honestly wouldn’t go anywhere else. The customer service is just fantastic and prices hard to beat! Reviewed on: 11th September 2019

Adequate

Very competitive price but certainly a no frills package. Reviewed on: 8th September 2019

Customer service

Sorted out my crash with no problems and amazing customer service. Felt like the crash never happened. Reviewed on: 3rd September 2019

Good service reasonable price

Customer service was good and I liked the fact that tesco club reduced the price Reviewed on: 30th August 2019

Brilliant customer care

Great price for annual comprehensive insurance with excellent customer care thrown in, can't go wrong Reviewed on: 16th August 2019

Disgusting costumer service.

Really rude staff when tried to cancel my mums policy, tried to completely rip money of us, would definitely not recommend to anyone!!!!!! Reviewed on: 14th August 2019

Good service

low premium and efficient service Reviewed on: 14th August 2019

Good, but could improve

I didn't like that Tescos take your first payment 1 month after you joined, because then when I moved to a new provider I had to pay 2 lots of insurance in 1 month... I also can't understand why insurance companies, charge you more to renew?! Reviewed on: 13th August 2019

cheaper than my current provider

so easy to switch and sign up, far cheaper and clear T&C's Reviewed on: 11th August 2019

Excellent company

Great company and great product and prices Reviewed on: 6th August 2019

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