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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

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2.48

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

Don't do it!

Don't do it! I chose them as best value for money when looking at different providers in August 2024. Then a tree came down in Storm Darrah yesterday, it fell on the car in my driveway. No-one was in the car. Luckily it didn't have full weight of the tree on the car as a wall was in the way, but there are dents in the roof and on the bonnet. Purely cosmetic - I can drive it to the garage, all the doors open fine. I filled in the claim form online, and took over an hour, and on the last page received instant notice that it's my fault, a total loss and I don't get a courtesy car. The car is perfectly fine. But a form tells me that it's a total loss? No ones come to assess it? This is criminal -You can't provide a service and assess something as written off if it's in your best interest and are financially motivated to do so. I assume you've done this because prices to fix cosmetic damage with the garage have gone up because of inflation. Its outrageous! The car cost me 10,000 last year second hand, this year it will be the same to re-buy, but I'll be lucky to get 3,000 from Tesco, just because it costs around that to get it fixed. I've now been on hold for 22 minutes trying to get an explanation... Just spoken to a woman who said will take 2 weeks to get an engineer out and not entitled to courtesy car while we wait for Tesco to assess the damage only if its in repair. Apparently that was an optional extra to pick when I signed up but I'm the stupid woman who didn't pick it. In summary: When a storm hits the UK, and a tree falls on your car while its parked on your driveway, it's your fault, and if your so lucky that it only scratches and dents the roof, it's a total loss, and good luck buying a car with the scraps they want to pay you. Reviewed on: 9th December 2024

Shocking

So bad words cant explain just how bad this company are. Would have given no stars but wont let me. Reviewed on: 6th August 2018

Not (fortunately) had to claim but......

So far my experience with tesco car insurance has been great. I changed my car part way through the years from a 3k car to a 16k car (same make/model) and yet payments only increased slightly. Have just updated my reg no to a personalised one online at NO extra cost. First time I've ever known this! usually there's a £25 "admin" fee! with all companies I've ever been insured with previously. There web site is really simple to use and customer friendly with loads of advice available in the "community" for anything you may want to ask.. So far... I very pleasing experience over all. Lets just hope it will continue if ever i did need to claim. I'll let you know either way :) Reviewed on: 3rd August 2018

Good

Friendly staff and very helpful would recommend Reviewed on: 25th July 2018

Excellent friendly service

I've had such a good experience with Tesco Bank insurance. It was easy to arrange the insurance, really good value for money and when I needed to speak to someone regarding adding my daughter onto my policy, it was quick and easy to sort out. Excellent all round. Reviewed on: 22nd July 2018

T.E.S.C.O stands for Taking Every Single Crooked Opportunity

I cancelled my policy after 5 years. They'd just taken the monthly direct debit and still charged me £47 on top. Legalised theft just doesn't cover it as far as I'm concerned. Will never spend another penny with any Tesco. Expected fair treatment from such a well known brand Reviewed on: 19th July 2018

quick and easy

no hassle quick service would use again Reviewed on: 18th July 2018

Easy

Easy sign up, never had to claim but I've heard lots of good things about Tesco Bank. Reviewed on: 18th July 2018

Excellent customer service

Was involved in a non-fault collision which resulted in my car being written off. Everything was handled quickly and everyone I spoke to was very friendly and helpful. Reviewed on: 17th July 2018

Great value insurance

With a new driver on the quote we were expecting 4 figures, but Tesco Bank came in at below half that. Wonderful value. Reviewed on: 17th July 2018

Great service

Excellent cover and good discount for club card customers which is excellent- always helpful and good rates Reviewed on: 17th July 2018

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