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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

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2.48

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

Took an extra 60% off me above what was quoted

On the 4th November, I got a price to transfer my tesco car insurance from my old car to my new one: £106.22 The person I spoke to said the quote would be saved on their system, so on the day of transfer (1 week later, Saturday 11th November), all I needed to do was give my policy details and the switch would be simple. I purchased the car as planned and when I phoned through, they said they had no record of a call and then they bumped the transfer price up from £106 to £167!!! They left me stuck in a situation where I had no choice but to give in to a 60% increase. I complained but they reiterated that they (conveniently) could find no record of offering me that quote and therefore, case closed. NEVER AGAIN! Reviewed on: 12th November 2023

Shocking

So bad words cant explain just how bad this company are. Would have given no stars but wont let me. Reviewed on: 6th August 2018

Not (fortunately) had to claim but......

So far my experience with tesco car insurance has been great. I changed my car part way through the years from a 3k car to a 16k car (same make/model) and yet payments only increased slightly. Have just updated my reg no to a personalised one online at NO extra cost. First time I've ever known this! usually there's a £25 "admin" fee! with all companies I've ever been insured with previously. There web site is really simple to use and customer friendly with loads of advice available in the "community" for anything you may want to ask.. So far... I very pleasing experience over all. Lets just hope it will continue if ever i did need to claim. I'll let you know either way :) Reviewed on: 3rd August 2018

Good

Friendly staff and very helpful would recommend Reviewed on: 25th July 2018

Excellent friendly service

I've had such a good experience with Tesco Bank insurance. It was easy to arrange the insurance, really good value for money and when I needed to speak to someone regarding adding my daughter onto my policy, it was quick and easy to sort out. Excellent all round. Reviewed on: 22nd July 2018

T.E.S.C.O stands for Taking Every Single Crooked Opportunity

I cancelled my policy after 5 years. They'd just taken the monthly direct debit and still charged me £47 on top. Legalised theft just doesn't cover it as far as I'm concerned. Will never spend another penny with any Tesco. Expected fair treatment from such a well known brand Reviewed on: 19th July 2018

quick and easy

no hassle quick service would use again Reviewed on: 18th July 2018

Easy

Easy sign up, never had to claim but I've heard lots of good things about Tesco Bank. Reviewed on: 18th July 2018

Excellent customer service

Was involved in a non-fault collision which resulted in my car being written off. Everything was handled quickly and everyone I spoke to was very friendly and helpful. Reviewed on: 17th July 2018

Great value insurance

With a new driver on the quote we were expecting 4 figures, but Tesco Bank came in at below half that. Wonderful value. Reviewed on: 17th July 2018

Great service

Excellent cover and good discount for club card customers which is excellent- always helpful and good rates Reviewed on: 17th July 2018

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