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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

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2.48

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

I am extremely disappointed with Tesco Bank Insurance.

I am extremely disappointed with Tesco Bank Insurance. After being a loyal driver with 12 years of No Claims Discount (NCD), I made a claim following an unfortunate accident. Not only did they significantly undervalue my car when processing the claim, but they also slashed my NCD from 12 years down to just 3 years! This feels incredibly unfair and unprofessional, especially as I’ve never had a claim in over a decade. Their customer service is unhelpful, and they seem more interested in taking money than providing fair and transparent services to their customers. I expected much better from a well-known insurance provider. If you’re considering insuring your car with Tesco Bank Insurance, think twice—there are much better options out there that value customer loyalty and offer fairer claims processes. Absolutely not recommended. Reviewed on: 8th January 2025

Dreadful customer service

Don't bother with tesco bank box insurance - very unhelpful Reviewed on: 22nd June 2017

Good service , not competitive

Recently renewed with Tesco but had found a cheaper quote elsewhere. Tesco will not budge WHATSOEVER on their quotes when it comes to renewal. Could've saved a few hundred with another company but their customer reviews were appalling. Ended up sticking with Tesco in the end because of the great service I had received in my first year with them. Reviewed on: 22nd June 2017

excellent car insurance company

if had my cover through tesco for 2 years now as the were the best provider for me and have had no problems Reviewed on: 8th June 2017

Expensive renewal rate

Tesco had offered me the best price for my first 2 years of driving and I wanted to stay with them as i felt loyal to the service they'd given me. The third time I went to procure with them there prices were far higher than the previous years even though my premiums should have been significantly reduced. I even went back to them with my lowest offer to see if they'd match but they refused Reviewed on: 31st May 2017

Worse company

Never certify customer in intrested in making from poor customers Reviewed on: 28th May 2017

Easy friendly

Quick easy and friendly plus points for my club card Reviewed on: 26th May 2017

worse car insurance company ever

I insure my car with tesco car insurance I sold the car bought a new car to transfer the policy to the new car they rip me off after spending hours trying to sort things out they cancel my breakdown cover without my consent and did not refund my money Reviewed on: 23rd May 2017

Best offers

Great price for new drivers .. collection of payment on time and Clubcard points redeemed Reviewed on: 18th May 2017

Excellent service

Tesco car insurance is cheap with great customer service. They requested my no claims discount I sent online easily with no issues. I paid my full years car insurance. Reviewed on: 13th May 2017

Blakes fantastic customer service

I phoned up today as an existing customer, to swap my cars over. I was a bit cautious as the car I wanted to cover is a cooper s instead of my Citroen c1. Blake who professionally dealt with my details, gave me a fantastic deal, and I can say I was very very happy. He was very helpful, friendly and very efficient. My experience talking to him on the phone was pleasant, and I can say I'm a very happy and loyal customer. Thanks Blake. Great stuff! Reviewed on: 12th May 2017

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