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Family Building Society: Savings reviews

Name: Savings
Rating: 4.51 (1154 reviews)

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4.55

Based on 1,154 reviews, last reviewed 11th Nov 2025

37% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

76%

12%

Latest highest rating:

5

extremely helpful extremely helpful and charming lady - Ali Hopkins - answered all my queries and provided appropriate forms Reviewed on: 11th November 2025

Latest lowest rating:

1

Too busy ! Too busy to answer phone, too busy to answer emails, too busy to deal with enquiry, will try and get back to you in about 4 days ! Could not get detai... Read more Reviewed on: 10th October 2025

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (1154)

Very pleased.

I'm very pleased I came across your savings account with its competitive rate of interest and easy access online. Reviewed on: 26th July 2019

Good range of products

They appear to have good rates of interest on the products I've invested in. Also whilst there were low interest rates it was worth taking out some Windfall bonds on the off chance I won something - not yet though. Reviewed on: 26th July 2019

Safe and Stable

Although the interest is not very much, what I like about FBS is that my money is safe. Information on the site is well balanced and you are able to decide for yourself what products you want to put your money into. Also, the website is quite user friendly, plus there is always a chance you could win in the monthly draws! Reviewed on: 26th July 2019

Windfall bonds

Great customer service. UK based helpdesks very friendly and knowledgable staff great service Reviewed on: 26th July 2019

Savings review

Very friendly and efficient staff in branch Reviewed on: 26th July 2019

Great service!

Highly recommend Family Building Society, I love their Windfall Bonds!! Look forward each month to a win!! Reviewed on: 26th July 2019

Great rate and easy access savings

I was looking for a suitable savings account, that offered both a great rate, full FSCS cover, easy access and online management and the one from Family Building Society hit all the right notes. I'm so pleased with this account. Reviewed on: 26th July 2019

Part of the Family

I have opened a Family Bond account, it was simple and straightforward. They have kept me informed by email throughout. Reviewed on: 26th July 2019

Friendly, helpful and efficient. We also like the principle behind their idea of supporting families.

We have saved with Family Building Society for over two years now and have always found them to offer decent rates and a very good service. Reviewed on: 26th July 2019

Nice and simple to use

Chose Family BS due to the ease of the web site and good rates Up to now hassle free Reviewed on: 26th July 2019

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