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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium Pet Insurance reviews (5994)

Review of the The Insurance Emporium, Pet Insurance:

Such an easy process.

Such an easy process. Well thought out with users at the forefront Reviewed on: 20th August 2024

Quick service, easy to set up.

Quick service, easy to set up. Easy to make a claim Reviewed on: 21st August 2024

Great company

I have been with the insurance emporium for a few years now for pet insurance and always found them excellent. I’ve recently had to claim and they’ve been amazing. Reviewed on: 21st August 2024

Easy to set up account and great prices

Easy to set up account and great prices Reviewed on: 21st August 2024

Easy to deal with and helpful great service provider

Easy to deal with and helpful great service provider. claims form straight forward Reviewed on: 21st August 2024

The best pet insurance company

I’m very pleased with Emporium & I believe they a fair & honest company Reviewed on: 21st August 2024

Great company & staff.

Great company & staff. Pleased with experience would recommend Reviewed on: 21st August 2024

Excellence in service to their customers

This company are excellent, they have supported myself and my husband in supporting our dogs health and also unfortunately in very difficult times where we have experienced loss, our dogs could not have been better looked after thanks to the excellent insurance we have with this insurance Emporium. I cannot thank the enough for all there support and unobtrusive way of handling claims in a speedy and professional manner showing the utmost respect and understanding in very difficult times. Reviewed on: 21st August 2024

Good value for money and easy to deal with

Good value for money and easy to deal with Reviewed on: 21st August 2024

Great service and helpful staff

I have both of my dogs insured through the insurance emporium and have had to use it for multiple operations for one dog and unfortunately for loss of pet for the other now. I have called up for advice on several occasions and the service advisors have been so helpful and patient. They have made everything easy during these difficult times. There has been no issues in paying out and I would highly recommend them to friends and family. Reviewed on: 21st August 2024

Very smoothly satisfying experience.

Very smoothly satisfying experience.all round. Know where you stand, plain English, simply explained and very informative. The prices are excellent, service, response times are reassuringly speedy and bank account is never in the red zone..My cat is very happy about it too. Reviewed on: 21st August 2024

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