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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.85 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Provides exactly what I need at a reasonable cost

Provides exactly what I need with no complication and at good prices. Reviewed on: 20th August 2024

I have had to make an insurance claim recently and I...

I have had to make an insurance claim recently and I’ve found Emporium very helpful Reviewed on: 20th August 2024

Peace of Mind

I have been insuring my dogs with them since I got them and wouldn’t use anyone else. They are very helpful, friendly and efficient. Reviewed on: 20th August 2024

My little chihuahua had to have a knee operation.

My little chihuahua had to have a knee operation. They paid out fully and my little dog is nearly fully recovered thanks to emporium insurance. I would have never been able to pay for it due to money worries. Reviewed on: 20th August 2024

A great price and service.

A great price and service. Much better than our last provider Reviewed on: 20th August 2024

Great value for money and cover, people dont beleive...

Great value for money and cover, people dont beleive me when i tell them, i have had to prove it a couple of times Reviewed on: 20th August 2024

I have 5 horses insured with Emporium been with them...

I have 5 horses insured with Emporium been with them for nearly 6 years. Always an amazing service. Really helpful Reviewed on: 20th August 2024

Timely, efficient and caring

Really quickly sorted and vet received payment. Took away any potential stress we could have experienced. We felt cared for and that our horses were cared for Reviewed on: 20th August 2024

When I needed to claim for one of my pets they were...

When I needed to claim for one of my pets they were efficient and paid promptly Reviewed on: 20th August 2024

Fabulous Insurance for our four legged friend

Everyone I have dealt with has been extremely pleasant and helpful. No long waiting times on the phone. Answers given pretty much immediately. We have had to claim a couple times for our gorgeous cocker spaniel and the process has been pretty straightforward and seamless. Reviewed on: 20th August 2024

The insurance emporium

No hassle insurance easy to deal with Reviewed on: 20th August 2024

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