Write a review

The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

View other The Insurance Emporium products

4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

Read all reviews See your review

About this product

The Insurance Emporium Pet Insurance reviews (5994)

Review of the The Insurance Emporium, Pet Insurance:

Chewie04

Good for us and our dog, love the price and the attitude Reviewed on: 20th August 2024

Always helpful, deals with vet direct, efficient and...

Always helpful, deals with vet direct, efficient and clear with claims Reviewed on: 20th August 2024

Fantastic company offering a wonderful product

I have a 6 year old Dalmatian who was diagnosed with terminal lymphoma 12 months ago. Not only have The Insurance Emporium settled all of the covered fees directly with the vet, taking that unneeded worry away from me, but when it was time to renew my premium, they did not try and recover the considerable sums that they had paid out by drastically increasing the monthly cost. I recommend them to everyone. Reviewed on: 20th August 2024

Excellent company.

Excellent company. Have insured my dog with them for years. Always pay my claim with no quibbling and the premium is kept at a reasonable price Reviewed on: 20th August 2024

Simplicity lack of fuss when making a claim..

I needed to make a claim following surgery on my pet, all it took to sort was one email, which was acknowledged in very good time and all the rest of the process was completed between the vet and the Emporium with no fuss or further input from me. Reviewed on: 20th August 2024

Easy to access policy documents, easy to contact and...

Easy to access policy documents, easy to contact and simple. Reviewed on: 20th August 2024

Good value

Although I have not had to make a claim my son did for his dog and I was very pleased to hear there was no quibble in covering quite a large vets bill. Reviewed on: 20th August 2024

The insurance emporium covered our dog Tilly for qui...

The insurance emporium covered our dog Tilly for quite a few years towards the end.The premiums were competitive,with Tilly not needing any claim with them at all until 18 months prior to us losing her.She had a ct scan,followed by mri followed by a brain surgery for a tumour.all 3 claims paid within days of paperwork being submitted.18 months after ,and Tilly’s monthly premium only going up by £14 per month after her previous claims totalling nearly £10000 and we unfortunately needed to claim again for another ct,and then we lost her .again they paid within days,and were so good when I had to make the call to end the insurance on her loss.we wouldn’t hesitate to use them again if we ever feel ready to have another dog Reviewed on: 20th August 2024

Having nearly having to make a claim on my sick dog...

Having nearly having to make a claim on my sick dog we’re absolutely brilliant to deal with Reviewed on: 20th August 2024

Don’t waste your money

When I comes to payout time they will squirm at the thought and do their best to avoid paying Reviewed on: 20th August 2024

No trouble

Never a problem with renewing or getting the right cover Reviewed on: 20th August 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Admiral 4.02 from 12 reviews
Pet insurance
from Napo 3.64 from 26 reviews
Pet Insurance
from Co-op Insurance 1.14 from 37 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.97 from 28 reviews
Caravan Insurance
from The Insurance Emporium 4.91 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub