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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Great equine insurer

Feel everything I need is covered very easily for my horse with The Insurance Emporium Reviewed on: 7th September 2023

Simple, no nonsense pet insurance, with no hidden extra costs

I have been with the Insurance Emporium for the last 3 years. They offer a simple pricing structure, with no 'hard sell'. The entire process of getting pet insurance is hassle free. They are also one of the cheapest on the market. Their customer service is excellent. I would recommend them to anyone. Reviewed on: 12th October 2023

Caring insurers

So helpful and understanding when I needed help for my spaniel Ziggy . Reviewed on: 12th October 2023

Great affordable cover

The most reasonable price for equine cover with great customer service to go with it. Easy to use website and app with all my horses details in one place. Reviewed on: 12th October 2023

Great experience

Taking out 3 policies was quick and easy. There was even someone on the end of the phone to help. Reviewed on: 12th October 2023

Great Pet Insurance

Very competitive pet insurance with good cover too. Not had to look for a comparable quote when it came to renewal either. Reviewed on: 12th October 2023

Reasonably priced and you can tailor to horses needs

Great reasonably priced horse insurance that can be tailored to your individual needs. Would highly recommend Reviewed on: 12th October 2023

Excellent Service

Good rates and excellent cover. Peace of mind is important to any pet owner. Reviewed on: 12th October 2023

Horse insurance

Iv never claimed before and the process when I needed too was fantastic and very straight forward Reviewed on: 12th October 2023

Unpetable insurance

Excellent policy. Unbeaten in value every year Reviewed on: 12th October 2023

Great company with real people who listen

Been with insurance emporium for years. Great company, real people at the end of the phone, who are genuinely interested in your pet and their needs. Cannot fault them. Pay out swiftly when I’ve needed to make a claim and always available with any queries over the insurance that I’ve had. Highly recommend them as a pet insurance company. Reviewed on: 12th October 2023

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