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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Definitely recommend Insurance Emporium for dog insurance

Brilliant insurers, manageable monthly payments, quick payment when need to claim for dogs eye injury. Very happy - we have been with Insurance Emporium for many years now and will continue in the future. Reviewed on: 12th October 2023

Fab company

Easy to deal with, always paid out on all claims Reviewed on: 12th October 2023

Easy to use company

Been with them for six years and now have four different policies for my dogs and cat. When I use the policy to pay vet bills, it’s easy. Fill in the form, give it to the vet, pay the vet bill then get your money back 3-5 days later. Easy. Reviewed on: 12th October 2023

Brilliant every time

Used the Insurance Emporium for over ten years, they are great to deal with and respond quickly and pay out when I’ve needed to claim. Reviewed on: 12th October 2023

Insurance Claims

Website easily accessed and even easier to navigate. Staff are both friendly and helpful should you have any questions. Reviewed on: 12th October 2023

Great company

Very friendly and helpful company and their website is user friendly and very informative! Reviewed on: 12th October 2023

Best insurance provider

Excellent service and no hassle payout on pet insurance claim for operation and all at reasonable price Reviewed on: 12th October 2023

No nonsense pet insurance

my dogs have been insured by the Insurance Emporium for a number of years now. You can only really tell how good an insurance company is when you come to make a claim. These guys have always settled claims quickly and efficiently. Reviewed on: 12th October 2023

so far so good

The level of cover suited me best with very reasonable prices Reviewed on: 12th October 2023

Great insurance competitively priced

Great customer experience helpful staff great products Reviewed on: 12th October 2023

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