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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Excellent provider

I have used this provider for a long time and have not felt the need to change due to the services provided Reviewed on: 12th October 2023

Good and affordable prices

I was hunting around for pet insurance for our springer spaniel, everywhere was so expensive as soon as you click "springer Spaniel," i can only assume because they are very active. I came across Emporium and the insurance we wanted/needed was priced well that i took out a policy there and then. Not only are they well priced their services are an easy god-send. easy to ring and details changed within a matter of minuets, highly HIGHLY recommend for pet insurance. Reviewed on: 12th October 2023

Easy to handle insurance

Easy to understand and use insurance!! Highly recommended Reviewed on: 12th October 2023

Always there when I need them

Having 3 dogs I need insurance. Always there to help me with their heath needs. Most recently when my girl almost died after suffering bloat. No hassle claims department were amazing. Reviewed on: 12th October 2023

Good value and easy service

Really pleased with Insurance Emporium so far. Luckily we have not had to claim much, but they were very efficient when we needed it. Good value too, especially compared with other insurers. Reviewed on: 12th October 2023

Great cover & Customer Service

We have had this insurance for several years now for our 3 dogs. I've had to make a couple of claims in that time for one of my dogs & it has been painless. Very straight forward process to claim & very quick to be resolved & pay out which is what you need when you have a poorly pet. Reviewed on: 12th October 2023

Best insurance company

Cheapest and friendliest company I have ever dealt with Reviewed on: 12th October 2023

Great value for money, fair renewals, quick response to queries

Great value for money, fair renewals, quick response to queries Reviewed on: 12th October 2023

Easy choice.

Emporium has always been accommodating and prompt. I'd recommend them to anyone who has a small pet. They work alongside our vet to make things easy whenever a claim needs to be made. Reviewed on: 12th October 2023

Great company

This is a great company for insurance and I would highly recommend them to anyone looking for insurance. Reviewed on: 12th October 2023

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