Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

View other The Insurance Emporium products

4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

No fuss just good value and and peace of mind

I’ve been with The Insurance Emporium for many years. They make it simple and easy to insure your beloved animas and I’ve rarely been tempted to look elsewhere. No point as they are the best company providing the best value .Thank you ! Reviewed on: 12th October 2023

Great value

I would just like to say that The Insurance Emporium is the best and cheapest insurance around, I'm very happy Reviewed on: 12th October 2023

Why i always choose to insure my animals with The Insurance Emporium

I have been using The Insurance Emporium for several years now to insure my horses. Each time i have made a claim it has been dealt with quickly, efficiently and hassle free. When i recently lost my older horse my claim was dealt with sympathy, understanding and support. I would not hesitate to recommend The Insurance Emporium. Reviewed on: 12th October 2023

Excellent service

I have recently switched pet insurance to the Insurance Emporium. The process was straightforward and the staff friendly and helpful. Reviewed on: 12th October 2023

Value for money

I wanted new pet insurance but did not want to pay over the odds for this. The Insurance Emporium gave me a very competitive quotation at a level I was very pleased with for my pet. Reviewed on: 12th October 2023

3 Cats and 2 Lawsuits

We were with petplan for years, and when our cats turned 10 the premiums went through the roof. We found The Insurance Emporium online and not through a comparison site. Prices elsewhere were extortionate, and we were excluded from a lot of insurers due to the cats being over 10. However, the Insurance Emporium seemed like a fair and reasonable price and we scoured through every detail of the small print to ensure we were getting good value and great protection Ford our 3 health cats... Within 4 months of joining them, we lost a cat to the AVA toxic cat food situation. We had spent a fortune, and sadly we lost a 2nd cat shortly after to the same situation. It feels like we have consistently made claims, however its never been questioned or difficult, but entirely sympathetic and Stress free. The process has been quick, informative and aside from excess and other admin fees, we l got a large chunk of our expenses back. Our third cat, (whom never ate the toxic food) has since possibly developed a secondary effect, perhaps through grooming, and has now began showing symptoms of the same prolonged long-term disease created by the catfood, and again The Insurance Emporium have covered us for investigation costs. Yes, the premiums have gone up a little but it was well worth for what we would’ve been out of pocket for. And we received a multi cat discount anyway. They have been so great that I almost feel guilty for claiming so much over the last two years having only just joined! I have no doubt the service is 100 times better than what I would have received from Petplan. The Insurance Emporium have been helpful, informative and with absolutely fantastic Customer Service every time, UK based as well. We get a real family feeling from them. Best insurance company I’ve ever had to deal with. No doubt. Extremely recommended. Reviewed on: 12th October 2023

Pays out when required

We have had to claim a couple of times over the past few years for our 11 year old mini dachshund and have never had any problems Reviewed on: 12th October 2023

Speedy efficient service and support

All three of our pets are insured with IE. Had to claim for our pet dog. Service was friendly, efficient and paid without quibbling. Renewal price was good as well. Reviewed on: 12th October 2023

Great company.

I have been with this company for five years and have never had any problems with them. I can only recommend them to every one who has pets, cats or dogs. Reviewed on: 12th October 2023

Does what it says

Reasonably priced insurance and simple and swift claims experience. Good customer service. Reviewed on: 12th October 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from MiPet Cover 4.77 from 740 reviews
Pet Insurance
from LV (Liverpool Victoria) 3.92 from 16 reviews
Pet Insurance
from Pets At Home 4.20 from 6 reviews

Want to see more from The Insurance Emporium?

Caravan insurance
from The Insurance Emporium 4.89 from 360 reviews
Specialist Insurance
from The Insurance Emporium 4.63 from 57 reviews
Wedding insurance
from The Insurance Emporium 4.62 from 28 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub