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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

First Choice for Peace of Mind

An easy to deal with company, that provides an efficient and expert service. Its great to have the peace of mind knowing that should your pet need medical treatment that The Insurance Emporium has your back. Reviewed on: 12th October 2023

Excellent service & competetive

Always had first class service from them - wouldnt hesitate to reccomend to my friends and family which i have already done Reviewed on: 12th October 2023

Probably the best insurance provider ask Gibson our Dog

Each month we have had to take our Pug cross for treatment each month we send our costs into the insurance emporium no quibble no questions just sort our costs Gibson our dog said do they sell Larger as well Reviewed on: 12th October 2023

Great pet insurance

Great cover and at a great price. Have yet to make a claim so can’t comment on that aspect. Hopefully I won’t ever need to Reviewed on: 12th October 2023

Good communication

Reliable and reasonable price. Easy to use website Reviewed on: 12th October 2023

Fus free insurance claim

I have to claim regularly due to y dog having an ongoing condition. Imperium make the process easy with their portal manager system. They always communicate to let me know when the claim is received, processed and when to expect money back. Whenever I need to speak to someone, they are very helpful and efficient. Would highly recommend. Reviewed on: 12th October 2023

good reasonable long life plan

keeps you updates. reasonable price to keep your lived pets safe Reviewed on: 12th October 2023

Pet insurance

Great company as far as I am concerned, never had to claim as yet but I am sure they will be very helpful and professional about a claim if I need it. Reviewed on: 12th October 2023

Good Customer Service

Needed some information about claiming for my cat’s recent vet visit. Clear and concise reply. Also premiums are very reasonably priced. Reviewed on: 12th October 2023

Great insurance company

Great experiences so far with this insurance company. Got piece of mind my pets are covered and they are so easy to get hold of unlike previous ones. Reviewed on: 12th October 2023

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