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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Decent coverage and price

Good coverage for the price. Cheapest on the market Reviewed on: 12th October 2023

Excellent Service

Very friendly staff. Helpful and clear when dealing with queries. Fast repayment of claims. Excellent service. Reviewed on: 12th October 2023

Review

Very disappointing,I will never use you again,and I will never recommend your services Thankyou for your understanding. Reviewed on: 12th October 2023

Reply from The Insurance Emporium Good afternoon, We are sorry to hear of your comments, without having sight of the issues, it is difficult to provide a response. If there is something specific you would like us to look into, please contact us on [email protected]. Kind regards, Kirsty The Insurance Emporium Response date: 16th October 2023

Reasonable priced insurance for my pooch

The company were helpful when I called up about renewal and I am happy with the cost. Reviewed on: 12th October 2023

Support

The staff member was very supportive while putting through a claim for my dog Tilly. Reviewed on: 12th October 2023

Pet insurance

I am always updated with their excellent cover Reviewed on: 12th October 2023

Great quote and cover easy application process

I was looking for better pet insurance as mine had doubled and found better cover for what i was prepared to pay. Fast and efficient application. Really happy woth my choice so far. Reviewed on: 12th October 2023

Great cover for pets

No fuss no bother with claims all in line with policy conditions and very speedily dealt with Reviewed on: 11th October 2023

Great value pet insurance

Very competitive premium quote for our dog and quick and efficient processing of a recent claim. Helpful staff and prompt payment. Highly recommend. Reviewed on: 11th October 2023

Best insurance company I've used

Good value, helpful and easy to understand Reviewed on: 11th October 2023

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