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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Good experience

Thank you for yous support. Have a grate experience with this incurens company. Reviewed on: 18th September 2023

simples.

Very easy and fast, I am still waiting for the post but everything is good, very happy. Reviewed on: 18th September 2023

Fantastic company!

Absolutely pleasure to deal with, made my 2 claims within 2 weeks of each other on 2 different horses so straight forward and hassle free and paid settlements extremely quickly. Would highly recommend this company and rates are extremely competitive. Reviewed on: 18th September 2023

Great quick and professional

The customer service I have received up to now has been excellent I have been sent all the information I have needed and then use have dealt with my vets direct this has saved me time and has been hassle free up to now Reviewed on: 18th September 2023

Quick and efficient service

I found the Insurance Emporium to be very quick at responding when I put in an insurance claim for my dogs vets bills. The system for claiming back was simple and straightforward. I was very grateful for this at a time when my dog was going through health issues that left me stressed out and emotional. Reviewed on: 18th September 2023

Trusted pet insurance

Great experience working with The Insurance Emporium, keeps my mind at ease for Pickles insurance. Lovely customer service and simple processes! Reviewed on: 17th September 2023

Extremely efficient company

Extremely efficient company who are easy to deal with and offer very competitive products Reviewed on: 16th September 2023

No dramas very easy

Highly recommended, used for my horse had no issue at all very easily dealt with and would use again in the future Reviewed on: 15th September 2023

Reasonable priced insurance with all benefits

I've not had to claim yet and hopefully won't have to to judge how easy it would be to claim. But a very good price with it much cheaper than for my other dog but with same benefits. Reviewed on: 14th September 2023

Quick and easy service

Easy to deal with and good price Reviewed on: 14th September 2023

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