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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Dog insurance

I recommend all the time fantastic customer service advisors which always help when needed If you have a dog that becomes unwell and needs treatment it put my mind at rest to know it will be dealt as best as possible I've transferred my other dog also Reviewed on: 4th September 2023

A meow zing pet insurance

Thanks for being a good pet insurance provider Reviewed on: 4th September 2023

Best for equestrian Insurance

Best company out there for equestrian insurance. Always a joy to speak to, customer service are outstanding, always go above and beyond. Give you the best price, very easy to deal with would recommend to anyone. Reviewed on: 4th September 2023

Best value pet insurance around

Each year I search for best deal for pet insurance and each year I come back because it is the best value insurance around. Have been with them for 6th year in a row. Reviewed on: 4th September 2023

Quick and Easy

My cat had to spend some time in the hospital and have a number of tests and medications over a couple of weeks. The Insurance Emporium covered the majority of the cost and the monies were paid out to me quickly with no quibble. Forms were easy to complete and submit. Overall a very easy process at a stressful time. Reviewed on: 4th September 2023

Good insurance company

Happy with Insurance Emporium they were there for us in desperate times when we nearly lost our beloved Bernedoodle puppy. Reviewed on: 4th September 2023

Great insurer

Always helpful and prompt with payments Reviewed on: 4th September 2023

Reliable!

Really reliable. Have had a hassle free few years with the company! Reviewed on: 4th September 2023

Hassle free

Quick easy, so far every claim had to make for my dogs ongoing condition have been paid, I've just submitted claim they email me to say they've received it and will review it and then after a few weeks I'll get paid. Only slight complaint is that the excess they take is quite high even for claims made for same issue, but happy overall as I was worried once claimed they'd put my monthly payment up but so far they haven't :) Reviewed on: 4th September 2023

Excellent

Excellent service, made a few claims and all went through with no problems, even paid out for dental work when dog broke 2 teeth on a stick. I don’t even bother looking around for a better quote, just let it auto renew. Reviewed on: 4th September 2023

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