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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Pawsome Pet Provider

Amazing customer service. Deal with claims promptly. Definitely recommend The Insurance Emporium to anyone. 5 ⭐️ service Reviewed on: 4th September 2023

Fantastic!!!!!!!

Excellent customer service. Great price would definitely recommend. Reviewed on: 4th September 2023

Invaluable and efficient

Been with the company got a few years for my pet insurance and they have been great with communication, price and when I did need to claim they were very quick too pay out and make sure everything was settled quickly and stress free. Reviewed on: 4th September 2023

Honest and Affordable

Been with them for many years and as my cat has got older and developed a few more costly conditions the premiums have remained sensible. Reviewed on: 4th September 2023

Fantastic service, highly recommend!

I’ve got all my pets insured, whenever I’ve needed to make a claim the communication has be great and service excellent. Payments have been made swiftly. Highly recommend! Reviewed on: 4th September 2023

Insurance that keeps its promises!

Nobody ever wants their pet to be poorly or injured but when the going gets rough, this company has you covered! No quibbles, no jumping through hoops. Just easy to use and do what they say they will do! I have unfortunately had to claim for my horses and this company was outstanding! Reviewed on: 4th September 2023

Great friendly service

I’ve had to make a. claim a couple of times and each time I e not waited long to get my money back. Reviewed on: 4th September 2023

Insurance for Horse

I have recently had to make a claim which was easy and straightforward to do. The insurance emporium are quick to respond to emails and offer advice and support when needed. Great customer service delivered Reviewed on: 3rd September 2023

Best insurance

Quick response and great service Reviewed on: 3rd September 2023

Simply fantastic

I've recommended to ask my friends and family. Reviewed on: 3rd September 2023

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