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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Good cover for price

Never had a reason to contact yet, so can’t comment on customer care. The price comparison to cover is very good and I’ve been with this company a few years now. Reviewed on: 20th August 2024

Swift claim and payment process

Unfortunately I had to make a claim which was swiftly resolved and payment made to cover most of the significant costs incurred Reviewed on: 20th August 2024

My experience with Emporium Insurance.

My experience was very good answered all my questions and more. I was very happy with my conversation with Emporium that I recommended my friends and family. Reviewed on: 20th August 2024

Always found the staff helpful & informative and the...

Always found the staff helpful & informative and the insurance excellent value for money. Reviewed on: 20th August 2024

All round excellent service and cover

It’s easy to contact them, communication is great, cover is excellent and claims are handled quickly. Reviewed on: 20th August 2024

When we made a claim for our Dog they were brilliant.

When we had to make a claim for our Doberman they were really good, it’s an ongoing condition and they pay very quickly. When I’ve spoken on the phone they are friendly, professional and very helpful. I would highly recommend. Reviewed on: 20th August 2024

Very good pet insurance group would recommend

Very good pet insurance group and always recommend to friends, family and customers Reviewed on: 20th August 2024

Easy to deal with, great value and great to help whe...

Easy to deal with, great value and great to help when needed Reviewed on: 20th August 2024

I have 4 pets insured with Insurance Emporium.

I have 4 pets insured with Insurance Emporium. For peace of mind these will be my only pet insurance providers who have my furry families best interests at heart. Reviewed on: 20th August 2024

Very helpful during a claim for my Tim Bob

Very helpful during a claim for my Tim Bob when he suddenly developed a lump on his head. Empathetic customer service and clarity over what was included in my policy cover and what was not. Claims were promptly paid out. No hesitation to recommend. Reviewed on: 20th August 2024

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