Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

The Insurance Emporium Pet insurance reviews (5995)

Highly likely

5
Super efficient, easy to deal with and an excellent product at a great price. Highly recommend. Reviewed on: 11th August 2023
Sandie's avatar
Sandie

Brilliant seevice

5
Paid out for my horse no questions asked. Needed severs things looking at and I was covered for both. Very grateful Reviewed on: 11th August 2023
Natalie Wood's avatar
Natalie Wood

Excellent

5
Easy to fill form in. Once sent the process of it was very quick. Gave to the vets. The vets then said they will fill in what they needed to do and send off for us. Was all very quick and easy Reviewed on: 11th August 2023
Jo Hosier's avatar
Jo Hosier

Cheap insurance

2
They are nit picking when it comes to reimbursing £7.99 for an iced frozen boxed delivery of insulin & do not reimburse. The insulin is cheaper online to buy which is why there is a delivery charge. Reviewed on: 11th August 2023
Diana's avatar
Diana
Reply from The Insurance Emporium Good morning, We are sorry to hear your comments. There are exclusions for certain items such as admin fees, postage and packaging. These are noted in full within your policy wording for Vets Fees, and these costs would be unrecoverable as part of a claim. Kind regards, Kirsty The Insurance Emporium Response date: 14th August 2023
The Insurance Emporium logo
The Insurance Emporium

Easy process and great price!

5
Selecting exactly what I wanted in my insurance, made putting the perfect insurance package I wanted together easy and a great price too! Reviewed on: 11th August 2023
claire Watson's avatar
claire Watson

prompt payment

5
Very helpful friendly staff. Very pleased woth this company Reviewed on: 11th August 2023
jennifer whitehead's avatar
jennifer whitehead

Paid out claim without issue

5
My horse was lame and needed vet treatment. The Insurance Emporium paid expenses without delay and without issue. The only insurer I use for my horses, dog and horse trailer. Reviewed on: 11th August 2023
Bev Blundell's avatar
Bev Blundell

Easy claim process

5
Great value insurance for my dog. Had to claim for the first time recently and process very easy and mainly handled directly with vet. Quick reimbursement. I definitely recommend IE and have converted several doggy friends to them. Reviewed on: 11th August 2023
Sam Morgan's avatar
Sam Morgan

Excellent Service

5
Easy straightforward and lovely to connect to a company that does what it says on the tin Reviewed on: 11th August 2023
Laura Alex's avatar
Laura Alex

Excellent Service

5
We had to make a claim as our dog was unwell. We put our claim in and it was sorted straight away, Excellent service. Reviewed on: 11th August 2023
Jane Bryan's avatar
Jane Bryan

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from The Insurance Emporium?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill