Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

Brilliant Service

I have had insurance through The Insurance Emporium for a number of years and would highly recommend their services all the way through to using the claims when I did not have to worry about anything. The vet was paid directly and in full. Very satisfied customer Reviewed on: 1st August 2023

Quick, simple, good value

As the title suggests the process is quick, simple and good value Reviewed on: 1st August 2023

Great value for money

Recently had to put a claim in for one of our dogs. The customer service lady was fantastic. She made it so easy and our policy was such great value for money Reviewed on: 1st August 2023

Great claims service

Excellent claims service, very efficient and prompt Reviewed on: 1st August 2023

Highly recommend always so friendly and helpful

Great insurance company. I have my dog, trailer and horse insured with them. They are always extremely helpful and easy to deal with! Reviewed on: 1st August 2023

Simple and straight forward Pet Indurance

Thankfully I have not had to make a claim. However, I am sure making a claim would be as simple and straightforward as purchasing and renewing the pet insurance has been. I would highly recommend. Reviewed on: 1st August 2023

Fit for purpose

When ever I have had an issues with our Labrador, Gus, the pet insurance has always been ready with no quibble to meet agreed costs. So the Emporium pet insurance has been brill Reviewed on: 1st August 2023

The best pet insurance I have ever had

Transferring to The Insurance Emporium 2 years ago after being with my previous supplier for 13 years was the best move I could make. Their customer service, empathy and knowledge is exceptional. When I had to have my beloved greyhound put to rest they could not have been kinder. 5 stars Reviewed on: 1st August 2023

Amazing

Great provider, never had a problem with them Reviewed on: 1st August 2023

Good old fashioned insurance

Always happy to help. Like good old fashion insurance. They actually do what the say. Would highly recommend 10/10 Reviewed on: 1st August 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from Lifetime Pet Cover 4.84 from 2401 reviews
Pet insurance
from NOW Pet 1.00 from 2 reviews
Pet Insurance
from Insure Your Paws 4.50 from 18 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub