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The Insurance Emporium: Pet insurance reviews

4.85
Based on 5,995 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Great value

5
By far the best value for the product I wanted Reviewed on: 1st August 2024

Good cover for conditions at a reasonable price

5
Good cover for conditions at a reasonable price Reviewed on: 1st August 2024

Really great cover at a very good price

5
I don't know of any other Pet insurance cover as good as the unique features of cover that gives you confidence that should one or more health issue occur with your dog (in my case) you will be adequately covered. Reviewed on: 1st August 2024

Great value for money.

5
Great value for money. First pet insurance I have taken out, would recommend this to my friends and family. Reviewed on: 1st August 2024

would highly recommend

5
Both my cats are insured with the Emporium pet Insurance when one had a nasty accident ( slipped a disc ) it was dealt with in a kind and timely fashion which I greatly appreciated at the time Reviewed on: 1st August 2024

I have 3 horses insured with yourselves and any clai...

5
I have 3 horses insured with yourselves and any claim has always been supported and paid to the vets swiftly. Reviewed on: 1st August 2024

When my dog got sick, there was no problem getting t...

5
When my dog got sick, there was no problem getting the claim from insurance. Customer service helped with everything. After providing the documents, the money was returned very quickly. Reviewed on: 1st August 2024

Great cover

5
Great prices. Simple and easy to set up. Accessible website. Reviewed on: 1st August 2024

Great pet insurance

5
Their prices are competitive staff are friendly and helpful Reviewed on: 1st August 2024

They have been more than helpful whenever I’ve neede...

5
They have been more than helpful whenever I’ve needed them Reviewed on: 1st August 2024

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