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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
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John
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Helpful and friendly

5
Can't fault, paid up straight away and we're sympathetic when one of our cats crossed the rainbow bridge. Reviewed on: 31st July 2023
Kathryn Goldby's avatar
Kathryn Goldby

Excellent service

5
Competitive rates and a wide variety of services. Fast and efficient when setting my claim. Customer services were polite and helpful . Reviewed on: 31st July 2023
Vicky 's avatar
Vicky

Excellent service

5
Very helpful and reassuring. Have made a few claims and have been very happy with the punctual payment and service. I would recommend to others Reviewed on: 31st July 2023
Eva Diamantides's avatar
Eva Diamantides

They are amazing...

5
Easy to work with and so quick to pay out a claim. When my pet was ill and needed an operation they paid out and there was no drama or issue! I have recommended them to everyone I know. Reviewed on: 31st July 2023
Debs Hugo's avatar
Debs Hugo

Straightforward service and great value

5
Have been with Insurance Emporium for a couple of years and unfortunately this summer had to claim on an unexpected surgery for my dog. The process was very straightforward and I was reimbursed for the claim within a couple of weeks. In terms of coverage, the scope is probably the most comprehensive out there and not anywhere cost wise as the major providers that cover less costs. Have already recommended to my family who also now have a policy with TIE. Reviewed on: 31st July 2023
Nadine Caillaux Page's avatar
Nadine Caillaux Page

Excellent service

5
I have made claims with this company on 2 policies. Always easy to contact,friendly, helpful and lessens the stress.The claims are settled quickly and fairly. Reviewed on: 31st July 2023
Jacqueline Cox's avatar
Jacqueline Cox

Great service

5
The best price for full pet cover and claiming is made to easy. Reviewed on: 31st July 2023
sallycox7@yahoo.co.uk's avatar
[email protected]

Pet insurance Claims made easy

5
I’ve been covered with the insurance Emporium for years now and have had to make a couple of claims. Very easy to deal with and have never had any issues. Reviewed on: 31st July 2023
Danny Gifford's avatar
Danny Gifford

Quick service

5
Expenses are submitted quickly. Friendly team, always happy to assist. Reviewed on: 31st July 2023
rakhawood@hotmail.co.uk 's avatar
[email protected]

Excellent Pet Insurers

5
Provide a great service over a number of years Reviewed on: 31st July 2023
Steve Lovejoy's avatar
Steve Lovejoy

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