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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

I have 3 horses insured with yourselves and any clai...

I have 3 horses insured with yourselves and any claim has always been supported and paid to the vets swiftly. Reviewed on: 1st August 2024

When my dog got sick, there was no problem getting t...

When my dog got sick, there was no problem getting the claim from insurance. Customer service helped with everything. After providing the documents, the money was returned very quickly. Reviewed on: 1st August 2024

Great cover

Great prices. Simple and easy to set up. Accessible website. Reviewed on: 1st August 2024

Great pet insurance

Their prices are competitive staff are friendly and helpful Reviewed on: 1st August 2024

They have been more than helpful whenever I’ve neede...

They have been more than helpful whenever I’ve needed them Reviewed on: 1st August 2024

Very helpful customer service support which is easy...

Very helpful customer service support which is easy to use and quick as well. Knowledgeable staff who understand the policies and can help explain anything necessary. Reviewed on: 31st July 2024

I have made a claim on two occasions, the experience...

I have made a claim on two occasions, the experience was stressfree and concluded quickly. Reviewed on: 31st July 2024

Its just so easy and very polite staff to deal with.

Its just so easy and very polite staff to deal with. so happy, nothing is a problem Reviewed on: 31st July 2024

simple and well defined insurance

simple and well defined insurance Reviewed on: 31st July 2024

Great value for money

I initially had 1 cat insured. I've since got a dog and he too is insured as its great value for money and easy to access your account online. I've just my other 2 cats insurance to the insurance emporium too. Saving me hundreds of pounds Reviewed on: 31st July 2024

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