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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Amazing value

5
Best price for my dog, looked around and insurance emporium was the best value for money for the insurance for my dog for the cover it provided if he ever became I'll. Reviewed on: 31st July 2023

Easy and professional

5
Very easy company to deal with. Very professional at every point of contact. Reviewed on: 31st July 2023

Affordable and reliable

5
They make insuring an easier, more straight forward business. Reviewed on: 31st July 2023

Easy to use

5
Easy to sign up, good value, reliable. They do a great job. I would recommend to others. I haven't yet had to claim anything but they seem to be a fair and good company. Reviewed on: 31st July 2023

Top pet insurer

5
I have been with this provider for a few years now as every year I receive a competitive quote compared to other insurance providers Reviewed on: 31st July 2023

Excellent

5
Excellent all round product and service. Always helpful. Reviewed on: 31st July 2023

Can't fault it

5
Clear communication, timely updates, consistent. Thank you! Reviewed on: 31st July 2023

Pet Insurance

5
It was so easy to work with The Insurance Emporium when he had to put a claim in for our pet dog. Nothing was too much for them and it was super quick to reclaim. Reviewed on: 31st July 2023

Bella is safe

5
open & friendly service received Reviewed on: 31st July 2023

Best Customer Care

5
Very professional, clear understandable communication.Advisors are friendly .Prossesing times are quick and paperwork is not complicated.Great monthly rates .Just The Company you can trust.Pleasure to deal with . Reviewed on: 31st July 2023

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