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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Good company to insure with

Good company that paid out quickly and accurately when my pet was injured Reviewed on: 24th September 2022

great cover great cost great service

When I needed to make a claim, it was simple and dealt with promptly with no hidden charges or surprises Reviewed on: 24th September 2022

Helpful and prompt

I had a claim for my horses stomach ulcers. Nothing was a problem for IE, customer service was great and payments were prompt. Highly recommend Reviewed on: 24th September 2022

Highly recommend

Efficient payment of claims, best insurer I’ve dealt with for my pet Reviewed on: 24th September 2022

Excellent customer service and. Easy form. Administration

I have found this company to be incredibly helpful and friendly. My claim was dealt with in a. Very professional and quick manner. Reviewed on: 24th September 2022

Outstanding

A wholly comprehensive insurance for my dog, there are different levels to suit your needs and budget. Excellent service every time. Reviewed on: 24th September 2022

Pet insurance

Very happy to find this Pet Insurance. Second year running. Very helpful and professional staff would highly recommend. Reviewed on: 24th September 2022

Unfortunately had to claim

Had to make a claim it was felt with quickly and paid out, unlike another company I used a few years ago with my previous pet. I recommend to anyone with a pet for peace of mind The insurance Emporium is by far the best Reviewed on: 24th September 2022

Very helpful

I had to make a claim and couldn’t use the electronic version. They sent a paper version to me with no questions. Very helpful and paid out on insurance when needed. Reviewed on: 24th September 2022

Easy to make a claim

Good company. Hassle free. Good website Reviewed on: 24th September 2022

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