Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

Professional and friendly

I have had a couple of occasions when I have had to make a claim on my insurance and I have been lmpressed how easy it was and straight forward very happy Reviewed on: 23rd September 2022

Fab Insurance Company

We had to make a claim and it was so easy with detailed explanations of the process and completely trouble-free. Very well done to all concerned. Reviewed on: 23rd September 2022

Customer experience

Have been with insurance emporium for a few years , my previous dog had a lot of health issues and the company paid all the claims efficiently without any hassle , would recommend them to anyone Reviewed on: 23rd September 2022

No fuss.

I found the Insurance Emporium to be straightforward, clear and easy to use. There were no lengthy forms, or complicated processes, and no fuss. Reviewed on: 23rd September 2022

Reliable insurance

A very professional and reliable company. Have no problem endorsing Emporium. Reviewed on: 23rd September 2022

Easy and trouble free

Wev had no problems at all with emporium. Money gets taken out monthly and we are happy knowing our two cats are safely insured Reviewed on: 23rd September 2022

Very helpful company.

Two examples that I can think of are when our dog was run over and killed and another dog hat to have a full hip replacement. They were quick and efficient. Which helped us we were extremely upset and just wanted to get it all over with. I have recommended them to friends. Reviewed on: 23rd September 2022

Excellent service every time

Whenever we needed to claim the customer service was outstanding, helpful efficient and very quick to help and settle our claims Reviewed on: 23rd September 2022

Best and most reliable pet insurance

Very reasonable and very reliable pet insurance never had a problem with them. Reviewed on: 23rd September 2022

Great service

Always received excellent service. Reviewed on: 23rd September 2022

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Howden 0.00 from 0 reviews
Pet Insurance
from Direct Line 4.01 from 37 reviews
Pet Insurance
from Pets At Home 4.08 from 6 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub