Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.72 (5996 reviews)

View other The Insurance Emporium products

4.72

Based on 5,996 reviews, last reviewed 6th Sep 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Absolutely abysmal experience. Absolutely abysmal experience. I had the “Premium” package and expected meaningful cover when I actually needed it. My claim for £1,200.34 has been r... Read more Reviewed on: 6th September 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

Fantastic company so helpful

I have been with this company for five years now and they have be so helpful. Always willing to help, always polite, explain everything in simple understandable terms so there is no confusion. I have had to have an ongoing claim for my bitch and there has never been a problem with them paying the claims couldn’t ask for more Reviewed on: 23rd September 2022

Good customer service

Deals with claims quickly and efficiently with good customer support. Reviewed on: 23rd September 2022

Excellent company

Have been with this company for 3 years….always a good price for great cover..have phoned them several times for different things ( even during pandemic) , and never had a problem getting through..have claimed on one occasion, which was paid out without delay…would highly recommend..in fact, my son also uses this company for his dog Reviewed on: 23rd September 2022

Fantastic

My cat had to have lifetime medication. I had to claim every few months. My claim was easy to do and was dealt with promptly. Reviewed on: 23rd September 2022

Satisfied with their services

Have been with them for the past five years. Happy with the insurance services. Reviewed on: 23rd September 2022

Peace of Mind

My little dog has is very unwell and requires lots of medication. The cover is excellent and Insurance Emporium act very efficiently in paying out, customer service is very good and I definitely would and do recommend them. Through a sad situation they have given me peace of mind and I feel confident they honour their cover with no qualms. Thank you Reviewed on: 23rd September 2022

Just excellent

Great insurer great prices not everyone wants yo insure a alapaha?? I have no understanding why but these guys did...top job Reviewed on: 23rd September 2022

Excellent service

Our dog has been insured with Insurance Emporium since we rehomed her nine years ago. She has numerous health conditions which are life-long, requiring costly daily medication, tests and check ups, and year on year, Insurance Emporium have paid out on everything we have claimed for in a timely manner, taking the financial pressure off and giving us peace of mind. Their customer service is always very good and we highly recommend them as a pet insurer. We also have our horse trailer insured with them. Reviewed on: 23rd September 2022

Value for money

I have several pets and have used Insurance Emporium repeatedly due to the choice of cover at reasonable prices. Discounts for multiple policies and so easy to set up. Would highly recommend Reviewed on: 23rd September 2022

Carers

The insurance emporium have been incredibly thoughtful throughout the entire process of managing our claim when our beautiful young dog unexpectedly died. Highly recommend. Thank you. Reviewed on: 23rd September 2022

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from Perfect Pet Insurance 4.49 from 1753 reviews
Pet insurance
from MiPet Cover 4.77 from 740 reviews
Pet Insurance
from Pet-insurance.co.uk 3.48 from 10 reviews

Want to see more from The Insurance Emporium?

Caravan insurance
from The Insurance Emporium 4.89 from 360 reviews
Specialist Insurance
from The Insurance Emporium 4.63 from 57 reviews
Wedding insurance
from The Insurance Emporium 4.61 from 28 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub