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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Great cover at reasonable price I use for both my Ho...

Great cover at reasonable price I use for both my Horse and Dog Reviewed on: 30th July 2024

Very fair on price

Very fair on price without extreme increases like other insurers Reviewed on: 30th July 2024

5 years of Excellence

Customer for 5 years. They have always provided an excellent service coupled with excellent value for money from renewal to settling claims Reviewed on: 30th July 2024

Easy to renew pet insurance, competitive prices and...

Easy to renew pet insurance, competitive prices and services. Reviewed on: 30th July 2024

EASY TO USE BUT QUICK TO REACT

EASY TO USE BUT QUICK TO REACT. Been with them for years now. Reviewed on: 30th July 2024

Good price, easy to understand policy

Good price, easy to understand policy Reviewed on: 30th July 2024

Has supported my dog through two major operations an...

Has supported my dog through two major operations and health issue. Excellent service and understanding Reviewed on: 30th July 2024

Easy set up, great price and no quibble when making...

Easy set up, great price and no quibble when making a claim. When my cat was hit by a car I had to use emergency out of hours vet care. They kept her in for days, did numerous tests and she needed all sorts of medicine. I’d never have afforded this without insurance. All I had to do was pay the excess. Great value for money and peace of mind for our beloved fur baby. Reviewed on: 30th July 2024

Easy to use, good price.

Easy to use, good price. Really pleased, thanks. Reviewed on: 30th July 2024

Excellent

Fast efficient when dealing with claims. The portal is very user friendly and when actually speaking to a member of the staff they are always very helpful. Reviewed on: 30th July 2024

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