Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

Fantastic

Fantastic over all view the service I have been given is really good amd would recommend to anyone who is looking for pet insurance Reviewed on: 23rd September 2022

Really helpful

Really helpful and considerate team Reviewed on: 23rd September 2022

Good insurers.

I can always speak to a person not a machine. I get quick efficient service very friendly. Reviewed on: 23rd September 2022

Excellent

Takes the stress out of your pet being poorly Reviewed on: 23rd September 2022

Fantastic pet insurance

Absolutely fantastic pet insurance, wouldn’t use anyone else. They’re customer service is amazing & claiming is made so easy for the customer. I would recommend this company 100% . Reviewed on: 23rd September 2022

Took all the stress away

After my Bengal became suddenly unwell and thought he was not going to make it I was anxious about the initial costs at the vets as he had to undergo so many tests x-ray and surgery along with a week stay in pet hospital on a drip he was diagnosed with pancreatis caused by an infection but my insurance took out all the stress about the situation and dealt with my vests directly I can’t thank them enough I would never not have pet insurance!! Worth every penny!! it’s not expensive either paying monthly you just never know if or when you might need it Reviewed on: 23rd September 2022

Beats the competition

Great insurance from friendly professional people Reviewed on: 23rd September 2022

Quubk and efficient

Twice I have had to call upon my insurance to support me and pay for 2 horses that have needed expensive treatment. Both times it has been a simple process during what were upsetting times for me. I couldn't have been happier. Reviewed on: 23rd September 2022

Great service, great price

Always have a good experience when dealing with this company and the insurance is very competitively priced. Reviewed on: 23rd September 2022

Best Pet Insurance

The insurance literature is very impressive. It’s clear, readable and attractive. The customer service is exemplary. You can speak to humans and responses are swift with clear explanation around processes. We have just had the painful experience of losing our pet and Insurance Emporium made the situation much easier to handle. Reviewed on: 23rd September 2022

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from Petplan 4.86 from 2342 reviews
Pet insurance
from CoverMy Pet 2.08 from 24 reviews
Pet insurance
from Agria Pet Insurance 4.88 from 3199 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub