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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Pet insurance

Very good helpful & efficient.Friendly service quick to respond and post out forms. I have recommended to other pet owners. Reviewed on: 23rd September 2022

Outstanding for pet insurance

I would recommend The Insurance Emporium to anyone. I have a Wolfhound who has had a number of ailments in her 5 years. The Insurance Emporium have settled all of the claims without argument, by far the best pet insurance company. Reviewed on: 23rd September 2022

Easy to deal with

Very easy company to deal with, no problems paying out for my pet when he hurt his leg, Happy to recommend. Reviewed on: 23rd September 2022

Great service received and reasonable price paid for my pet insurance

I found staff helpful and friendly when dealing with the insurance company Prices are reasonable I would recommend to others. Reviewed on: 23rd September 2022

No hassle insurance

No hoops to jump through straight forward does what it says on the tin insurance company Reviewed on: 23rd September 2022

Will be using again for sure

My dog was insured throughout the whole time I had her & we never changed providers once. She had a lot of medical issues & TIE never quibbled with her bills, was never too expensive for what we required, nothing was ever too much trouble. Right up until we lost her, & even then received a heartfelt message. Will be using again next year for sure when I’m ready to have another dog Reviewed on: 23rd September 2022

Great cover for pets

easy, simple pet cover. Good price, quick response from staff. Reviewed on: 23rd September 2022

Excellent insurance for pets

Cheap, always really good at helping with claims Reviewed on: 23rd September 2022

Best multiple horse insurance!

I cannot recommend the Insurance Emporium enough - they have sept with every issue, query and claim professionally and quickly and I am very pleased with their services. They deserve to win awards as they are definitely the best I have come across for reasonable premiums! Reviewed on: 23rd September 2022

Excellent Service

When our pup broke her leg, only a few months after we had took out her insurance with them, there was no problem with our claim and they settled our claim promptly . Reviewed on: 23rd September 2022

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