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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.72
Based on 5,996 reviews, last reviewed 6th Sep 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Absolutely abysmal experience. Absolutely abysmal experience. I had the “Premium” package and expected meaningful cover when I actually needed it. My claim for £1,200.34 has been r... Read more Reviewed on: 6th September 2026
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JD
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Excellent customer service & value for money

5
Excellent communication and customer service at all times even when dealing with complex medical conditions for my dog. The IE look at your pet in a holistic way to better help support you as a customer. Reviewed on: 23rd September 2022
Jenny Austin's avatar
Jenny Austin

Pet insurance

4
Very good helpful & efficient.Friendly service quick to respond and post out forms. I have recommended to other pet owners. Reviewed on: 23rd September 2022
gilly junks's avatar
gilly junks

Outstanding for pet insurance

5
I would recommend The Insurance Emporium to anyone. I have a Wolfhound who has had a number of ailments in her 5 years. The Insurance Emporium have settled all of the claims without argument, by far the best pet insurance company. Reviewed on: 23rd September 2022
Caroline Johnson's avatar
Caroline Johnson

Easy to deal with

5
Very easy company to deal with, no problems paying out for my pet when he hurt his leg, Happy to recommend. Reviewed on: 23rd September 2022
Julia's avatar
Julia

Great service received and reasonable price paid for my pet insurance

4
I found staff helpful and friendly when dealing with the insurance company Prices are reasonable I would recommend to others. Reviewed on: 23rd September 2022
Tina Sheeley's avatar
Tina Sheeley

No hassle insurance

5
No hoops to jump through straight forward does what it says on the tin insurance company Reviewed on: 23rd September 2022
K tolley 's avatar
K tolley

Will be using again for sure

5
My dog was insured throughout the whole time I had her & we never changed providers once. She had a lot of medical issues & TIE never quibbled with her bills, was never too expensive for what we required, nothing was ever too much trouble. Right up until we lost her, & even then received a heartfelt message. Will be using again next year for sure when I’m ready to have another dog Reviewed on: 23rd September 2022
Thia's avatar
Thia

Great cover for pets

5
easy, simple pet cover. Good price, quick response from staff. Reviewed on: 23rd September 2022
Kerry Schofield's avatar
Kerry Schofield

Excellent insurance for pets

5
Cheap, always really good at helping with claims Reviewed on: 23rd September 2022
Catchocobo's avatar
Catchocobo

Best multiple horse insurance!

5
I cannot recommend the Insurance Emporium enough - they have sept with every issue, query and claim professionally and quickly and I am very pleased with their services. They deserve to win awards as they are definitely the best I have come across for reasonable premiums! Reviewed on: 23rd September 2022
Jo Morrey's avatar
Jo Morrey

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