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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

EQUINE INSURANCE

I use the equine insurance and I purchased mine over the phone. My provider was extremely helpful in answering all queries I had and also reassured me in the fees and the cover I was covered for. The price is great considering what you are insuring and compared to other competitors on the market which are ridiculous money! Reviewed on: 30th July 2024

I have been a customer for over 10 years.

I have been a customer for over 10 years. They are always the cheapest and are very supportive on chat. Reviewed on: 30th July 2024

Friendly & efficient customer service

Friendly & efficient customer service Reviewed on: 30th July 2024

Great value for their cover and excellent assistance...

Great value for their cover and excellent assistance, support and advice. Reviewed on: 30th July 2024

Friendly service

Customer service were helpful and friendly when I took out pet insurance. Luckily I haven’t needed to use them for anything yet. Reviewed on: 30th July 2024

Had to make a claim for nearly 10k for my dogs vet b...

Had to make a claim for nearly 10k for my dogs vet bills. Received an outstanding service. The process was easy and the claim settled vey quickly. Reviewed on: 30th July 2024

Pet insurance

Excellent value for money, prices were not hiked up after initial quote. Reviewed on: 30th July 2024

The Pets Imporium help us get through it

The Pets Imporium helped us through a very harrowing time.It was handled very efficiently and we thought they were providing a great service. Reviewed on: 30th July 2024

Great level of insurance ...

Great level of insurance for my pets at a better than reasonable price Reviewed on: 30th July 2024

Fantastic

Excellent communication. WE have been customers for over 6 years with a pet with ongoing issues. We have always had excellent service. Reviewed on: 30th July 2024

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