Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

Excellent service and speedy process

My contact with company was exemplary, courteous and helpful, no complaints whatsoever Reviewed on: 17th September 2021

Dog Dilemma

Pooch ate something in the garden not sure what... But ended up in Doggy hospital overnight.... A costly meal.... But great service from PE.. Smooth, easy and professional...Well done.. Reviewed on: 17th September 2021

Quick and simple to claim

After my dog showed illness signs my vet recommended further consultation with small animal hospital. This was quickly arranged and treatment completed. The claim procedure was very straightforward and settled in good time. My dog is as happy as I am with the service provided....... Reviewed on: 16th September 2021

Quick efficient claim payment

They dealt very quickly with my recent claim and kept me informed of its process and payment Reviewed on: 16th September 2021

Very happy

Really pleased with way my claim was handled and with the speedy results . It’s great to know that The Insurance Emporium is there to support my beloved Westie and me. Would definitely recommend them for their efficient and caring service. Reviewed on: 16th September 2021

Fantastic

Great a brilliant team of people who are there to help and support with all your needs Reviewed on: 16th September 2021

Friendly & Efficient

Staff are friendly and helpful. The pet insurance was perfect for what I needed Reviewed on: 15th September 2021

Dog Insurance Claim

Claim for my dogs accidental injury, reasonably fast claim payout with no further questions asked or evidence required. I W as able to speak to customer service about my claim easily when required. Reviewed on: 15th September 2021

Easy and hassle free

I have been with the insurance emporium for about 2 years now, I've had to claim 3 times for separate things and all 3 claims have been paid in full no hassle no questions asked. Polite advisors when you ring up and easy to speak to. Reviewed on: 15th September 2021

Greyhounds broken leg

Very pleased with the service provided from the Insurance Emporium when my dog had a bad accident and broke her leg badly. She needed surgery and plates inserted. Insurance Emporium were great! Thank you. Reviewed on: 15th September 2021

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Muddy Paws (formally VetsMediCover) 4.23 from 11 reviews
Pet Insurance
from E&L 2.50 from 5 reviews
Pet insurance
from CoverMy Pet 2.08 from 24 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub