Write a review

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

View other The Insurance Emporium products

4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Always been very good to deal with, easy on line, an...

Always been very good to deal with, easy on line, and have paid out with no issues Reviewed on: 30th July 2024

We have had insurance with E & L for 15yrs and alway...

We have had insurance with E & L for 15yrs and always had good services with quick payment for our claims Reviewed on: 30th July 2024

Professional friendly & understanding

They were brilliant when my 13 year 6 month old Marley-Blue passed away . Although they don't pay out when a fur baby goes over the rainbow bridge . They cancelled his insurance & were very professional & listened to me. Reviewed on: 30th July 2024

have had no problems in recent years but maybe makin...

have had no problems in recent years but maybe making a claim soon but hopefully not Reviewed on: 30th July 2024

Our pet insurance premiums remained affordable despi...

Our pet insurance premiums remained affordable despite our dogs long term illnes and multple claims Reviewed on: 30th July 2024

Excellent service

Very helpful even when I needed to claim. Reviewed on: 30th July 2024

Very quick payment, totally took the stress out of m...

Very quick payment, totally took the stress out of my pet being unwell Reviewed on: 30th July 2024

Have insured our pets for many years through the Em...

Have insured our pets for many years through the Emporium and have always had good value when renewing and stress free service if we have had to make a claim. Reviewed on: 30th July 2024

Elderly pet insurance

Although I haven't had to make any claims thus far on my pet insurance any contact I have had with the Insurance Emporium has been very pleasant, helpful and professional. Would definitely recommend to others. Excellent value for elderly pets. Reviewed on: 30th July 2024

Good cover

Good cover at a good price; haven't claimed Reviewed on: 30th July 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Insure Your Paws 4.55 from 18 reviews
Pet insurance
from Animal Friends 4.66 from 643 reviews
Pet Insurance
from NFU Mutual 4.81 from 8 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.96 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.91 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub