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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Had to make a claim for nearly 10k for my dogs vet b...

Had to make a claim for nearly 10k for my dogs vet bills. Received an outstanding service. The process was easy and the claim settled vey quickly. Reviewed on: 30th July 2024

Pet insurance

Excellent value for money, prices were not hiked up after initial quote. Reviewed on: 30th July 2024

The Pets Imporium help us get through it

The Pets Imporium helped us through a very harrowing time.It was handled very efficiently and we thought they were providing a great service. Reviewed on: 30th July 2024

Great level of insurance ...

Great level of insurance for my pets at a better than reasonable price Reviewed on: 30th July 2024

Fantastic

Excellent communication. WE have been customers for over 6 years with a pet with ongoing issues. We have always had excellent service. Reviewed on: 30th July 2024

Always been very good to deal with, easy on line, an...

Always been very good to deal with, easy on line, and have paid out with no issues Reviewed on: 30th July 2024

We have had insurance with E & L for 15yrs and alway...

We have had insurance with E & L for 15yrs and always had good services with quick payment for our claims Reviewed on: 30th July 2024

Professional friendly & understanding

They were brilliant when my 13 year 6 month old Marley-Blue passed away . Although they don't pay out when a fur baby goes over the rainbow bridge . They cancelled his insurance & were very professional & listened to me. Reviewed on: 30th July 2024

have had no problems in recent years but maybe makin...

have had no problems in recent years but maybe making a claim soon but hopefully not Reviewed on: 30th July 2024

Our pet insurance premiums remained affordable despi...

Our pet insurance premiums remained affordable despite our dogs long term illnes and multple claims Reviewed on: 30th July 2024

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