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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Website excellent

After trawling through umpteen comparisons sites I found this one, Needless to say I bought product from them Reviewed on: 31st August 2020

Great insurance for a great price

I’ve had several claims with horses over the years I’ve been insured with them and every one paid no problem. Reviewed on: 31st August 2020

Amazing Insurance Provider

My dog Max has been insured with The Insurance Emporium for almost 3 years and they have been amazing to deal with from day 1. Unfortunately Max has had to have 2 surgeries since we adopted him 3 years ago which The Insurance Emporium took care of. Anytime I have needed to speak to any of the staff they have always been lovely and helpful. Cannot recommend enough!!! Reviewed on: 31st August 2020

Cheap & Cheerful

I highly recommend the insurance emporium who I find to be reasonable, professional & dependable - what more could you want. Reviewed on: 31st August 2020

Excellent service

Excellent service, customer services are brilliant Reviewed on: 31st August 2020

Pet Insurance

Great price to fully cover our 2 dogs & put our mind at rest if something happens to them that requires treatment Reviewed on: 31st August 2020

Straight forward

All pet insurance has been steadily changing over the years to put limits on within its policy's that are easily misunderstood, this is one of those who don't. What you see is what you get, making you feel much more relaxed should you have to take your fur baby to the vet. Please don't change. Reviewed on: 31st August 2020

Dealt with my claim quickly

The Insurance Emporium were easy to claim from, settled my claim efficiently and were very good value. Paperwork was clear and the payout had a summary of all costs so I could check amounts. Customer service operators were helpful and friendly. Reviewed on: 31st August 2020

Great company

Easy to use website and really competitive quotes Reviewed on: 31st August 2020

Perfect

Easy no fuss insurance, easily accessible choice of contact and a good price. Reviewed on: 31st August 2020

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