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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Purchase insurance made essy6

Great straight forward easy, quick way to get pet insurance online Very competitive on prices too! Reviewed on: 1st August 2020

Great correspondence

Always helpful on the phone and email, quick to reply. Great correspondence. Reviewed on: 1st August 2020

Good value policy

We have used the Insurance Emporium for the past 16 months and have been impressed by their good customer care. We have recommended them to friends in their search fir a good pet insurance policy. Reviewed on: 31st July 2020

Very good

Very good experience and good value for money Reviewed on: 31st July 2020

Great claims service

We have unfortunately had to make claims for both our dogs in the last year and on each occasion the service has been exemplary. The timing of settlement, the speedy administrative and the friendly service over the phone makes the insurance emporium the first choice for us every time. Well done and keep it up. Reviewed on: 31st July 2020

Always working with customers

I have both of my horses and my horse box insured through Insurance Emporium and they have always worked with me on new quotes and are easy to deal with regardless who you get on the other end of the telephone! The website is easy to use and the information is accessable at a few clicks of a button. I have recommended to friends in the past and wouldn't hesitate to do so in the future either Reviewed on: 31st July 2020

Great insurance at a great price

Competitive pricing and an easy to use service. Reviewed on: 31st July 2020

Just love it

low price, easy apply, perfect for me Reviewed on: 31st July 2020

Great, no hassle insurer

Great range.of products, simply explained, with coverage to suit all. Competitive prices and great customer service. Had to make a claim for both my dogs and it was sorted without fuss or contention, taking the stress out of the claim. Highly recommended Reviewed on: 31st July 2020

great company

Never had a problem with this company, easy to do. Reviewed on: 31st July 2020

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