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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Good value for money and good customer service

I got everything covered I needed for two horses at a very good price; I haven’t claimed for anything so cannot comment on that. Reviewed on: 31st July 2020

Excellent service

Very professional and polite quick resolution to my claim on pet insurance Reviewed on: 31st July 2020

Amazingly cheap but top quality cover and hassle free claims

I use emporium for both my dogs and horses... customer services have always been very helpful and I have had no problems in claiming. I know my pets are in good hands Reviewed on: 31st July 2020

Fast, efficient and stress free!

I have recently had a couple of large claims for my dog! And, I must say The Insurance Emporium has dealt with these claims without any fuss and paid up in very good time! Would definitely recommend them! Reviewed on: 31st July 2020

Affordable and worthwhile insurance

Horse insurance is never cheap but generally necessary. The insurance emporium not only provides great rates the coverage for my horse is brilliant. She is my pride and joy and I can rest easy knowing she is well insured. The quote process was clear and easy with no hidden cost. Reviewed on: 31st July 2020

Reasonable price & fast service

Quick & easy quote & reasonable price for insurance, good communication Reviewed on: 31st July 2020

Reasonable and affordable

The premium is the most affordable life cover for a senior dog that I could find . Reviewed on: 31st July 2020

Superb insurance for Bob

Easy website to use, at very good prices. We have peace of mind knowing Bob will be in safe hands if it was needed. Reviewed on: 31st July 2020

very impressed at how professional and easy to deal with

I have been with The Insurance Emporium since April 2020. The website is easy to use and I find the Portal great as I can check any details on there. Whenever i have needed to speak to them the phone has been answered quickly and by a person, not a computer. Very friendly and helpful. Thanks Reviewed on: 31st July 2020

Superb, competitively priced horse insurance

Superb, easy to use, customer led service. Horse / pet insurance that is easy to set up and competitive in price. Will stick with these guys! Reviewed on: 31st July 2020

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