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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Great Price even better peace of mind

A relatively new customer and have been impressed with the service I have received. I had been with tbe same insurer for years but I had really extensive cover, which was important to me but I found the same cover with The Insurance Emporium for a much better price. Reviewed on: 31st July 2020

Great company

Excellent service, easy to deal with and good value for money. Reviewed on: 31st July 2020

No worries!

Swapped to Insurance Emporium for Pet Insurance a couple of years ago. Haven’t looked back, feeling secure in the knowledge my furry feline friend is covered as she gets older, at a very fair price. Simple. Reviewed on: 31st July 2020

Fantastic service

Each time I have contacted The Insurance Emporium, by whatever means, they have been super friendly, helpful and efficient. Literally the best insurance company I have ever dealt with. Their processes are simple and efficient and their staff fantastic and brilliantly trained. Reviewed on: 31st July 2020

Great value insurance

Best overall value for money on the market Reviewed on: 31st July 2020

Overall Excellence

friendly, helpful & informative. Excellent value for money. Reviewed on: 31st July 2020

Horse insurance

In my experience these are the best insurers for my horse at an affordable price. Reviewed on: 31st July 2020

Good quality insurance at an excellent price.

New customer. Decided to buy because of quality of insurance cover combined with price. Easy to complete online and fast response, Reviewed on: 31st July 2020

Brilliance at it's best

I have a Caucasian ovchaka and this was the only place that Even recognized the breed, was easy to get through to and very efficient service Reviewed on: 31st July 2020

Great Customer Service

I would definitely recommend to family and friends. Very good prices, I have two dogs insured. Fantastic Customer Service. Thanks Insurance Emporium! Reviewed on: 31st July 2020

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