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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Great insurance beat any other provider I Recommend

Great insurance premium beat any others for same cover thankyou very much I have 7 policy with this company 5 cats & 2 horses I Recommend Reviewed on: 30th July 2024

Help when I needed it most

My labrador got sick with Aspergilliosis and because I had a lunar policy he went on to live a few years longer. Without them I would have lost my boy much earlier as his treatment was thousands of pounds. My renewal didn't go up by much either. I will be forever grateful to them for giving him the gift of a good quality of life. Reviewed on: 30th July 2024

The best company

We insured our cat, very convenient service, great price. Reviewed on: 30th July 2024

Excellent customer service

On the few occasions I have had to call them the staff have always been friendly ams helpful. I haven't needed to make a claim as yet. But I know that their standard of service has been excellent so far. Reviewed on: 30th July 2024

My experience was really ease full.

My experience was really ease full. I felt the customer services were helpful and calm. Reviewed on: 30th July 2024

Competitive premium for optimum payout

Competitive premium for optimum payout Reviewed on: 30th July 2024

Great value for money

Switched from Petplan and couldnt be happier. The value for money is excellent in comparison and i still have the peace of mind that my cat is covered should the unthinkable happen. Reviewed on: 30th July 2024

Great for pet insurance

Found them in a search, good price and speedy set up. Reviewed on: 30th July 2024

Amazing pet insurance company, thank you

I was amazed at the cover our Milo recieved from you for such a great low price, I have already recommended work colleagues to The pet emporium as it covers all bases for our lovely Cat Reviewed on: 30th July 2024

Easy and no fuss

Very straightforward signup and great price. No spam emails or excessive communication Reviewed on: 30th July 2024

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