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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Competitive premium for optimum payout

Competitive premium for optimum payout Reviewed on: 30th July 2024

Great value for money

Switched from Petplan and couldnt be happier. The value for money is excellent in comparison and i still have the peace of mind that my cat is covered should the unthinkable happen. Reviewed on: 30th July 2024

Great for pet insurance

Found them in a search, good price and speedy set up. Reviewed on: 30th July 2024

Amazing pet insurance company, thank you

I was amazed at the cover our Milo recieved from you for such a great low price, I have already recommended work colleagues to The pet emporium as it covers all bases for our lovely Cat Reviewed on: 30th July 2024

Easy and no fuss

Very straightforward signup and great price. No spam emails or excessive communication Reviewed on: 30th July 2024

Cost effective, quick service, never any issues

Cost effective, quick service, never any issues Reviewed on: 30th July 2024

Top quality pet insurance

I have been an Emporium customer for the last 7 years and can not fault their communication ot service. Reviewed on: 30th July 2024

Email response excellent

I recently emailed to enquire about my policy and the staff were extremely helpful Reviewed on: 30th July 2024

Good Value, Fast Claims Handling, Covers Senior Pets

Have been with the Insurance Emporium for years and even though I have not had to claim on all the policies, the ones I have and do claim on have meant the difference between treating and medicating correctly and making do! Claims have been quickly handled, customer service is approachable. The policy increase each year has been minimal so far, and the co-pay/excess on the each claim is reasonable. This is the only affordable company I have come across and also offers different levels of cover, whilst insuring senior animals. Reviewed on: 30th July 2024

Easy to contact and quick to respond.

Easy to contact and quick to respond. Reviewed on: 30th July 2024

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