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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Been with insurance emporium for 8 years for pet ins...

Been with insurance emporium for 8 years for pet insurance,they've been brilliant every time I had to claim which was alot....quick payments made to the vets and very fair. Reviewed on: 30th July 2024

I’m a happy customer!

I am very happy with the services provided by the Insurance Emporium. I started paying the insurance for my cat when he was 2 years old and now he is going to be 8. I’ve never felt the need to move to another company. Reviewed on: 30th July 2024

Very easy to deal with, when we lost our dog a few y...

Very easy to deal with, when we lost our dog a few years ago, they were very sympathetic and took take of all the paperwork and vets fees, it was a tough time for us made a bit better by our insurers Reviewed on: 30th July 2024

Perfect from start to finish we our dog compassionat...

Perfect from start to finish we our dog compassionate and easy to get hold of Reviewed on: 30th July 2024

Always quick response times, never had an issue

Always quick response times, never had an issue Reviewed on: 30th July 2024

great company

All has gone well particularly the multi-pet part Reviewed on: 30th July 2024

Always there and willing to help

Always there and willing to help Reviewed on: 30th July 2024

When my cat was ill they were really helpful and muc...

When my cat was ill they were really helpful and much easier to deal with than most insurance companies. Reviewed on: 30th July 2024

Easy to manage and claim

Easy to manage and claim and have always had my claims accepted. Very affordable prices even after posting several claims. Reviewed on: 30th July 2024

All easy claims in the past unlike other insurance

All easy claims in the past unlike other insurance Reviewed on: 30th July 2024

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